Social Media Assistant

Junction Events; Chicago (IL); Hybrid; USD 51,000 - 61,000; Full time

Job summary

Junction Events, an innovative event marketing agency located in Chicago, is seeking a candidate who excels in delivering exceptional customer experiences. This role involves managing and optimizing social media campaigns across various platforms while working collaboratively to achieve goals.

The ideal applicant should possess strong social media skills, an empathetic approach, and the ability to thrive in dynamic environments. A Bachelor's degree in a relevant field is preferred, along with a passion for strategic communication.

Qualifications

• Experience in managing paid social media campaigns is a plus.
• Ability to work independently and collaboratively with remote teams.
• Flexible and capable of working in a fast-paced environment.

Responsibilities

• Create consistent content on social media platforms.
• Manage and optimize paid social campaigns.
• Collaborate with media planners and analysts.

Skills

Social media proficiency

Customer service orientation

Empathy

Campaign management

Education

Bachelor's degree (economy, social sciences)

Job description

We’re Junction. An event marketing agency with a global footprint. We are a full service live, hybrid and virtual event and branding company combining innovation and imagination with over a decade of experience creating award-winning, extraordinary live and virtual event services, experiences and activations for a diverse portfolio of clients.

Job Description

The ideal candidate is someone who is passionate about delivering the best customer experience, is proficient using multiple social media channels, has a strong sense of empathy, and can help drive exceptional customer service by helping customers who reach out to Michigan Media through social media for assistance.

Salary range: $51000 - $61000 per year.

Responsibilities

• Create consistent, meaningful content on social media platforms for the respective markets.
• Contribute to the Agency’s paid social media objectives through strategy creation, implementation, and ongoing optimization.
• Continually improve paid media tactical planning and buying across all platforms.
• Manage paid social campaigns from setup, execution, optimization, and reporting to the clients’ key performance indicators, which vary by campaign types and objectives.
• Manage paid social ad campaigns and leverage first- and third-party data to build audiences.
• Actively monitor and evaluate campaign performance in platforms, leveraging insights and trends, and provide data-backed recommendations to the integrated Media team.
• Work collaboratively with media planners, analysts, and Agency partners to meet and exceed stated objectives, and provide new solutions for clients.
• Develop insights and keep teams informed of new opportunities.
• Contribute to new business development when requested.

Qualifications

• Previous relevant work experience.
• Experience in managing and executing paid social media campaigns across platforms is a plus.
• Able to work independently and collaboratively with remote team members.
• Flexible and ability to perform in a fast-paced environment with concurrent and competing deadlines.
• Bachelor degree (economy, social sciences) is an asset.

Additional Information

All your information will be kept confidential according to EEO guidelines.