Social Media Analyst (R-19639)

Dun-; Jacksonville (FL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Generous paid time off

Parental leave (up to 16 weeks)

Education assistance

Wellness benefits

401k with company match

Job summary

Dun & Bradstreet is seeking a Social Media Analyst to develop, implement, and optimize content across social channels. You will monitor performance, track metrics, and provide actionable recommendations to boost organic growth and brand visibility.

The role emphasizes creating engaging social content, analyzing trends, and collaborating with the Social Media Manager to support campaigns and employee advocacy efforts. 0–2 years in a related field is preferred.

Qualifications

• Bachelor’s degree in communications, marketing, journalism, or a related field.
• Strong understanding of major social media platforms and best practices.
• Social copywriting and editing experience.
• Analytical mindset with ability to translate data into insights.
• Experience with Sprout Social or similar tools.

Responsibilities

• Analyze user engagement across corporate social media channels (e.g., click-through and bounce rates).
• Monitor and analyze social platforms to identify trends and conversations related to the company.
• Generate regular reporting on social media performance with actionable recommendations.
• Identify follower habits and suggest ways to broaden reach.
• Assist with go-to-market and social campaigns and calendar scheduling.

Skills

Social analytics

Copywriting

Data to insights

Sprout Social

Microsoft Office

English fluency

Team collaboration

Independent work

Education

Bachelor’s degree in communications/marketing/journalism

Tools

Sprout Social

Job description

Shape the Future with Dun & Bradstreet

At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. For over 180 years, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers.

The Social Media Analyst helps with developing, implementing, and optimizing content across social and digital channels. This role will monitor and measure the performance of social media campaigns, track key metrics, and provide actionable recommendations to improve our overall social media presence.

This role focuses on organic social engagement with a range of responsibilities aimed at building brand awareness, fostering social engagement, and driving organic growth through our social media channels.

Essential Key Responsibilities

• Analyze user engagement across corporate social media channels (e.g., click-through and bounce rates)
• Monitor and analyze social media platforms to identify trends, insights, and relevant conversations related to Dun & Bradstreet.
• Generate regular reporting on social media performance, providing actionable recommendations for improvement.
• Identify habits of followers and online audiences and suggest ways to reach a broader audience.
• Work closely with the Social Media Manager on go-to-market and social campaigns, assisting with bulk scheduling via Sprout and entering posts into the social media content calendar.
• Partner with members of the People and Communications teams on the creation of content that positions the brand story in ways that entice and appeal to social media users interested in working at Dun & Bradstreet.
• Support the Employee Social Media Advocacy Program and advise participating employees.
• Research how emerging social networks and channels can benefit to the Company

Essential Skills and/or Certifications

• Bachelor’s degree in communications, marketing, journalism, or a related field with 0-2 years of relevant experience.
• Strong understanding of major social media platforms and best practices.
• Social copywriting and editing experience.
• Analytical mindset with the ability to translate data into actionable insights.
• Experience with social media management tools, such as Sprout.
• Entrepreneurial spirit with the ability to collaborate across teams.
• Ability to work well independently and collaborate with teams.
• Experience in a corporate setting, ideally in an external communications function.
• Familiarity with Sprout Social or similar applications.
• Proficiency in Microsoft Office Suite skills.
• Show an ownership mindset in everything you do; be a problem solver, be curious and be inspired to take action, be proactive, seek ways to collaborate and connect with people and teams in support of driving success.
• Continuous growth mindset, keep learning through social experiences and relationships with stakeholders, experts, colleagues and mentors as well as widen and broaden your competencies through structural courses and programs.
• Where applicable, fluency in English and languages relevant to the working market.

Physical Requirements

• Ability to sit, speak and operate telephone and/or computer for long periods of time
• Ability to handle pressure, stressful conditions, and conflict resolution
• Ability to work day, evening and/or weekend hours as needed
• Ability to travel by any form of transportation
• Regular attendance in the office

Benefits We Offer

• Generous paid time off in your first year, increasing with tenure.
• Up to 16 weeks 100% paid parental leave after one year of employment.
• Paid sick time to care for yourself or family members.
• Education assistance and extensive training resources.
• Do Good Program: Paid volunteer days & donation matching.
• Competitive 401k with company matching.
• Health & wellness benefits, including discounted Wellhub membership rates.
• Medical, dental & vision insurance for you, spouse/partner & dependents.

All Dun & Bradstreet job postings can be found at https://jobs.lever.co/dnb. Official communication from Dun & Bradstreet will come from an email address ending in @dnb.com.

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Equal Employment Opportunity (EEO): Dun & Bradstreet provides equal employment opportunities to applicants and employees without regard to race, color, religion, creed, sex, age, national origin, citizenship status, disability status, sexual orientation, gender identity or expression, pregnancy, genetic information, protected military and veteran status, ancestry, marital status, medical condition (cancer and genetic characteristics) or any other characteristic protected by law. Know Your Rights: Workplace Discrimination is Illegal - The current poster can be found here. We participate in E-Verify - The current poster can be found here.

Accommodations information for applicants with disabilities

Dun & Bradstreet is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with Dun & Bradstreet, please send an e-mail to [e-mail] to let us know the nature of your accommodation request and your contact information.