Social Insights & Corporate Communications Specialist

Burson; Washington (District of Columbia); Hybrid; USD 35,000 - 75,000; Full time

Benefits offered by this job

Hybrid work model

Competitive benefits package

Job summary

Burson is seeking a social listening-focused professional to join our team in a hybrid capacity. You’ll conduct audits, refine listening queries, and monitor conversations to inform corporate communications strategies and client deliverables.

You will collaborate with teams across strategy, measurement, insights, and creative to translate observations into actionable recommendations for our clients and brands.

Qualifications

• 1 year of post-undergraduate experience in social media or integrated communications.
• Experience with social listening and refining queries to interpret data.
• Familiarity with Brandwatch, Meltwater, Talkwalker or Sprinklr for listening/analytics.
• Experience contributing to social audits, competitive research, audience profiling or crisis monitoring.
• Understanding of organic and paid social and how analytics support corporate goals.
• Knowledge of major platforms (LinkedIn, X, YouTube, Instagram, Reddit) and their audiences.

Responsibilities

• Conduct social and digital audits and clearly communicate recommendations to senior team members.
• Build and refine social listening queries using Brandwatch or comparable platforms to monitor conversations and trends.
• Support real-time and crisis monitoring and advise on client responses.
• Map stakeholders, influencers, and key opinion leaders using tools like CreatorIQ.
• Draft audience-first content for corporate channels translating priorities into ideas and copy.
• Contribute to organic and paid social programs across LinkedIn, X, YouTube, Instagram and Reddit.

Skills

Social listening

Audience profiling

Content writing

Communication

Education

Bachelor's degree

Tools

Brandwatch

Meltwater

Talkwalker

Sprinklr

CreatorIQ

Job description

Burson is seeking a social listening-focused professional to join our team in a hybrid capacity. You’ll conduct audits, refine listening queries, and monitor conversations to inform corporate communications strategies and client deliverables.

You will collaborate with teams across strategy, measurement, insights, and creative to translate observations into actionable recommendations for our clients and brands.