Social Impact Manager

Trellis Group; United States; Remote; USD 95,000 - 161,000; Full time

Benefits offered by this job

Flexible Paid Time Off

Equity Compensation & Stock Purchase

Parental Leave

Home office support

Job summary

GitLab is seeking a Social Impact Manager to lead two community programs end to end: GitLab for Nonprofits and GitLab for Education. You will connect technical implementation with program strategy to broaden access to GitLab for nonprofits, students, and educators.

You will partner with cross-functional teams, manage relationships, evaluate progress, and help expand program membership while ensuring effective support and resources across the ecosystem.

Qualifications

• Proven experience managing CSR or community programs.
• Experience with in-kind donation programs.
• Strong analytical and data-driven mindset.
• Excellent written and verbal communication.
• Ability to coordinate across internal and external stakeholders.
• Familiarity with Salesforce and GitLab is a plus.

Responsibilities

• Build and manage partnerships with nonprofits, universities, and program members.
• Oversee day-to-day operations for both programs, streamline processes.
• Lead internal program communications and manage inquiries.
• Develop metrics to track progress against objectives.
• Assist participants with product implementation and support resources.
• Partner with Sales and Marketing to grow membership and renewals.
• Create resources for GitLab teams and community case studies.
• Collaborate on webinars, blogs, and spotlights.
• Track industry trends and establish best practices for social impact.

Skills

CSR program management

In-kind donations

Data-driven approach

Communication skills

Project organization

Cross-functional leadership

GitLab familiarity

Salesforce

Job description

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100 trust GitLab to ship better, more secure software faster.

The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.

* Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.

An overview of this role

As a Social Impact Manager on the Sustainability and Social Impact team, you'll manage two of GitLab's Community Programs end to end: GitLab for Nonprofits and GitLab for Education. You'll connect technical implementation and support with program strategy to expand access to GitLab for nonprofits, students, and educators.

What You’ll Do

• Build and manage relationships with nonprofit organizations, universities, and program members.
• Oversee day-to-day operations for both programs, streamline processes, and improve operational efficiency.
• Lead internal program communications, manage applicant inquiries, and maintain partnerships with verification providers.
• Develop ways to evaluate, track, and report on progress against program objectives and GitLab's broader social impact goals.
• Assist nonprofit and university community members with product implementation and connect applicants to appropriate support resources.
• Partner with Sales and Marketing to grow program membership and improve renewal rates.
• Create resources that help GitLab team members and the wider community advocate for each program, and collaborate with program members on case studies, webinars, blog posts, and spotlights showcasing their achievements with GitLab.
• Track industry trends, conduct benchmarking, and establish best practices for social impact and community initiatives.

What You’ll Bring

• Experience managing corporate social responsibility, social impact, community advocacy, or related programs.
• Experience managing in-kind donation programs.
• An analytical, data-driven approach to building community programs.
• Written and verbal communication skills, including the ability to translate complex concepts into clear, engaging messages.
• Organizational skills, creative problem-solving, and resourcefulness, with the ability to prioritize work, meet deadlines, and maintain attention to detail.
• Experience initiating and leading projects across internal and external stakeholders through cross-functional collaboration.
• Technical acumen, including the ability to use GitLab and address technical requests.
• Proficiency in Salesforce.

About the team

The Sustainability & Social Impact team shapes GitLab's Corporate Sustainability strategy and initiatives. The team leads efforts to address key social and environmental priorities while building partnerships with nonprofit organizations that advance GitLab's mission.

How GitLab will support you

• Benefits to support your health, finances, and well-being
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and Development Fund
• Parental leave
• Home office support

The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.

United States Salary Range

$95,200 - $160,800 USD

How GitLab Supports Full-Time Employees

• Benefits to support your health, finances, and well-being
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and Development Fund
• Parental Leave

Country Hiring Guidelines

GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.

Privacy Policy

Please review our Recruitment Privacy Policy. Your privacy is important to us.

GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.