SOCIAL COUNSELOR SUPERVISOR - 10272026-82122

Tennessee Department of Health; Jackson (TN); On-site; USD 46,000 - 57,000; Full time

Job summary

Tennessee Department of Health in Jackson, TN, seeks an experienced social services professional to supervise a team providing professional counseling services. You will oversee staff, ensure program quality, prepare reports, and coordinate with other departments to deliver client-focused outcomes.

The role requires a bachelor’s degree in social or behavioral science with relevant counseling experience, plus the ability to supervise, assess needs, and guide program operations.

Qualifications

• Education: Bachelor's degree in social or behavioral science and experience equivalent to three years of full-time professional social or human services counseling work; or three years of such experience with the State of Tennessee.
• Graduate coursework in social work may substitute for up to two years of the required experience on a year-for-year basis.

Responsibilities

• Directs, trains, assigns, supervises, and evaluates the work of subordinate employees according to policy.
• Supervises and participates in the preparation and maintenance of reports related to assigned program.
• Assesses the quality of services and monitors program activities to meet goals; conducts periodic home visits.
• Provides guidance to improve efficiency and quality of program operations and services.
• Performs liaison work with other departments and external customers to coordinate efforts and obtain actions.
• Handles complaints and resolves conflicts from external and internal customers.

Skills

Professional social counseling

Supervisory experience

Interpersonal skills

Program evaluation

Policy awareness

Education

Bachelor's degree in social or behavioral science

Job description

State of Tennessee Job Information

Opening Date/Time 10/27/2026 12:00AM Central Time

Job Information

State of Tennessee Job Information

Opening Date/Time 10/27/2026 12:00AM Central Time

Closing Date/Time 11/09/2026 11:59PM Central Time

Salary (Monthly) $4,098.00 - $5,129.00

Salary (Annually) $49,176.00 - $61,548.00

Job Type Full-Time

City, State Location Jackson, TN

Department Health

LOCATION OF (1) POSITION(S) TO BE FILLED: DEPARTMENT OF HEALTH, MADISON COUNTY

This position is located at the West Tennessee Regional Office.

This position requires a criminal background check. Therefore, you may be required to provide information about your criminal history in order to be considered for this position.

Qualifications

Education and Experience:

Graduation from an accredited college or university with a bachelor's degree in social or behavioral science and experience equivalent to three years of full-time professional social or human services counseling work; additional qualifying graduate coursework in social work may be substituted for the required experience, on a year-for-year basis, to a maximum of two years; Or three years of full-time professional social or human services counseling experience with the State of Tennessee.

Necessary Special Qualifications

• Complete a criminal history disclosure form in a manner approved by the appointing authority.
• Agree to release all records involving their criminal history to the appointing authority.
• Supply a fingerprint sample in a manner prescribed by the TBI for a fingerprint based criminal history records check.
• Submit to a review of their status on the Department of Health's vulnerable persons registry.

Overview

Under general supervision, is responsible for professional social counseling work of average difficulty and supervisory work of routine difficulty; and performs related work as required. An employee in this class is responsible for supervising subordinates providing professional social counseling services. This class differs from that of Social Counselor 2 in that an incumbent of the latter is responsible for professional social counseling work and is not supervising.

Responsibilities

• Directs, trains, assigns, supervises, and evaluates the work of subordinate employees according to policy. Supervises and participates in the preparation and maintenance of reports related to assigned program.
• Assess the quality of services based on identified needs and appropriateness of referrals. Monitors program activities to ensure goals are met and makes periodic home visits to observe interactions with external customers.
• Provides guidance and advice to improve efficiency and quality of program operations and services.
• Performs liaison work and communicates effectively with other departments, governmental entities, and other internal/external customers in explaining programs and obtaining desired actions. Maintains contact with other related program staff to coordinate efforts.
• Handles complaints and resolves conflicts from external and internal customers. Discusses difficult cases with subordinates or supervisors to assist in problem solving.

Competencies (KSA's)

Competencies

• Courage
• Builds Effective Teams
• Decision Quality
• Interpersonal Savvy
• Instills Trust

Knowledge

• Administration and Management
• Law and Government
• Personnel and Human Resources
• Psychology
• Customer and Personal Service

Skills

• Active Learning and Listening
• Critical Thinking
• Monitoring
• Social Perceptiveness
• Coordination

Abilities

• Deductive Reasoning
• Oral Comprehension & Expression
• Written Comprehension & Expression
• Speech Clarity & Recognition
• Problem Sensitivity

Tools & Equipment

• Computers
• Phones
• Printer/Scanner/Copier/Fax Machine
• Calculator
• Personal Vehicle

TN Driver Standards

State of Tennessee positions that may involve driving responsibilities require candidates to meet the following minimum driver qualifications:

• A valid driver's license
• For the past five years, the candidate's driver record must not have record of the following violations: driving under the influence (DUI), reckless driving, license suspension for moving violations, more than 4 moving violations.

Please include your Driver's License Information under the Licenses and Certifications section of your application.

• Agencies may allow an exception based on other factors.