SOC Analyst I: Detect & Respond to Security Incidents

Sedgwick Claims Management Services; Memphis (TN); On-site; USD 52,000 - 76,000; Full time

Job summary

Sedgwick Claims Management Services is seeking a SOC Analyst I to troubleshoot security incidents across the organization and help mitigate future shortfalls. The role supports IT groups and business units in resolving security issues and improving processes.

The position emphasizes collaboration with project managers to ensure milestones are met on time, with a focus on IT security operations and incident response.

Qualifications

• Three (3) years of related experience or equivalent combination of education and experience.
• Experience with TCP/IP services or networks.
• Experience with various operating systems, desktop productivity software, and network topologies.
• Bachelor's degree preferred in information systems or computer science.

Responsibilities

• Assists with detection, monitoring, and resolution of security incidents.
• Administers various IT Security tools and applications.
• Assists IT groups and business units in troubleshooting compatibility issues between security tools and business programs.
• Assists management in investigating IT or cyber-security events and suggests resolution.
• Provides feedback to improve IT Security processes and procedures.
• Works closely with project managers to meet milestones on time.

Skills

CIA Triad

SIEM

Security tools

Confidential data

Communication

PC literacy

Analytical skills

Interpersonal skills

Teamwork

Performance competencies

Education

Bachelor's degree in information systems or computer science

Tools

Microsoft Office

Job description

Sedgwick Claims Management Services is seeking a SOC Analyst I to troubleshoot security incidents across the organization and help mitigate future shortfalls. The role supports IT groups and business units in resolving security issues and improving processes.

The position emphasizes collaboration with project managers to ensure milestones are met on time, with a focus on IT security operations and incident response.