SO_Regional Manager Colleague & Labor Relations_T3567

Trinity Health; Hartford (CT); On-site; USD 120,000 - 180,000; Full time

Job summary

Trinity Health is seeking a Manager, Regional, Colleague & Labor Relations to lead labor relations strategy across regional ministries. You will supervise CLR teams, align local and system-wide policies, and work with HRBPs & CHROs to drive compliant, people-centered labor initiatives.

The role emphasizes contract administration, policy standardization and stakeholder collaboration to support Trinity Health’s mission and financial goals in a complex healthcare environment.

Qualifications

• Bachelor's degree in HR Management, Business Administration, Labor & Industrial Relations or related field.
• Five (5) years of progressive colleague & labor relations experience, including collective bargaining & program development; or an equivalent combination of education & experience.
• Previous people management or team leadership experience

Responsibilities

• Provide guidance and leadership to regional HR staff and ministry leaders.
• Standardize system-wide colleague & labor relations policies and programs.
• Oversee labor contract administration, including CBAs, MOUs, and arbitration management.
• Triangulate strategy with ministry HRBPs and CHROs to support priorities.
• Ensure compliant handling of discipline cases and case management.
• Coordinate with COE leadership to align local projects with system-wide policies.

Skills

Labor relations

HR policies

Team leadership

Policy implementation

Education

Bachelor's degree in HR Management

Master's degree (nice to have)

Job description

Employment Type: Full time Shift: Day Shift

Purpose

Accountable for leading, guiding & directing the functional responsibilities within an area of assignment. Enable ministry-level or enterprise-wide functional strategy to address internal or external business & regulatory issues. Provide functional expertise & ensure fulfillment of performance & service standards. Responsible for consistent operating performance & achieving financial goals. Identifies, defines & solves complex problems that impact the management & direction of the business. Collaborates with Services Areas, Regions & Health Ministries to ensure consistency & integration of strategy & operations while maintaining awareness of new industry developments & standards. Provides decision support, operations & / or optimization leadership focus.

Note: “patients” refers to patients, clients, residents, participants, customers, members

Essential Functions

Our Trinity Health Culture: Knows, understands, incorporates & demonstrates our Trinity Health Mission, Values, Vision, Actions & Promise in behaviors, practices & decisions.

Leadership

Providing advice, guidance & leadership to RHM & Region leaders in developing strategies & in the achievement of performance goals.

Enable collaboration across & within service area, RHM & Regions to ensure consistency & integration of strategy & operations

Direction & Growth

Providing advice, guidance & leadership to service area, functional area, RHM & Regions.

Leading standardization / systemness & optimization of policy, process, methodology, establishing a national community of practice

Oversee Vendor/Contract Labor Management including centralizing strategy & optimizing spend

Strategic Support & Accountability

Collaborates in system-wide strategy development & deployment of functional area priorities & initiatives

Responsible for supporting regional efforts to comply with functional area priorities

Accountable for the selection, evaluation & overall success of the functional leadership teams

Organization-wide focal point for establishing functional strategies & governance over financials & staffing

Accountable for communication between service area, functional area, RHM & Regions leader

Operational Delivery

Responsible for measuring & reporting KPIs/metrics & value delivery

Providing advice, guidance & leadership for the colleague life cycle

Maintains a Working Knowledge

of applicable federal, state & local laws / regulations, Trinity Health Integrity & Compliance Program & Code of Conduct, as well as other policies, procedures & guidelines in order to ensure adherence in a manner that reflects honest, ethical & professional behavior & safe work practices.

Functional Role (not inclusive of titles or advancement career progression)

Manager, Regional, Colleague & Labor Relations

Supports the development, implementation & standardization of system-wide colleague & labor relations strategy, policies, processes & programs throughout the Regional Health Ministries (RHM). In partnership with Colleague & Labor Relations leadership, Human Resources Business Partners (HRBPs) & ministry leadership, implements & manages the day-to-day activities supporting colleague & labor relations strategic plans, policies & procedures to achieve Trinity Health's Strategy Priorities to realize a person-centered, mission-focused colleague culture. Locally drives & implements the colleague & labor relations strategy through systemic policy alignment & program management to support key stakeholders to proactively cultivate positive colleague & labor relations throughout the RHM, in addition to performing & fulfilling essential colleague relations activities & accountabilities. Works in conjunction Colleague & Labor Relations COE leadership & HRBPs, to provide local direction, operational management & integration of long term & short-term colleague & labor relations initiatives.

• Reporting to COE Director & HRBP/CHRO - CR/CLR team metrics & projects for assigned Ministries

• Management of CLR team members & daily work

• Partners with Ministry HRBPs & CHROs on Ministry initiatives

• Triage & assignment of compliance cases

• Audits compliance & employee relations entries into case management system

• Ensures consistency of disciplinary outcomes

• Responsible for assigned Departments & caseload for local Ministry

• Participates in local Ministry Executive Team Meetings

• Directs local Ministry Executive Team members & partners in sensitive employment transactions

• Creates job flows & processes for local projects

• Implements System Policies & procedures from Director of CLR

• Coordinates with COE Peer Leaders within assigned Ministries

Labor Functions:

• Oversees the administration of Collective Bargaining Agreements (CBAs) in alignment with business operations.

• Manages contract negotiations including Memorandum/Letters of Understanding (MOU/LOU), & arbitration management.

• Responds to Unfair Labor Practice (ULP) & National Labor Relations Board (NLRB) charges in conjunction with direction from Trinity Health Labor Strategy & outside counsel.

• Manages strike response planning & workforce continuity ensuring effective replacement strategy, mitigation plans, & resources.

• Facilitates Mutual Interest meetings to strengthen labor-management relationships, promote transparent communication, & proactively address issues before they escalade.

• Leads Effects Bargaining Meetings through negotiation between Trinity Health management & union leadership.

• Conducts manager education regarding contract terms to ensure consistent application of the CBA.

• Collaborates with Labor Strategy Team to coordinate & participate in local response strategies including petition response and union election vote management, educational training about unionization campaigns, layoffs, closure of locations, etc. for both leaders & colleagues.

Minimum Qualifications

Bachelor's degree in Human Resources Management, Business Administration, Labor & Industrial Relations or a related field.

Five (5) years of progressive colleague & labor relations experience, including collective bargaining & program development; or an equivalent combination of education & experience.

Previous people management or team leadership experience

Additional Qualifications (nice to have)

Master's degree

Experience in a health system/healthcare environment

Physical & Mental Requirements & Working Conditions (General Summary)

Direct Healthcare Services / Indirect Healthcare / Support Services:

• Exposure to conditions which may be considered unpleasant to sight, touch, sound & / or smell. Occasional

• Exposure to fumes, odors, dusts, mists & gases, biohazards / hazards (mechanical, electrical, burns, chemicals, radiation, sharp objects, etc.). Occasional

• Exposure to or subject to noise, infectious waste, diseases & conditions. Occasional

• Exposure to interruptions, shifting priorities & stressful situations. Frequent

• Ability to follow tasks through to completion, understand & relate to complex ideas / concepts, remember multiple tasks & regimens over long periods of time & work on concurrent tasks / projects. Frequent

• Ability to read small print, hear sounds & voice / speech patterns, give / receive instructions & other verbal communications (in-person & / or over the phone / computer / device / equipment assigned) with some background noise. Frequent

• Perform manual dexterity activities & / or grasping / handling. Frequent

• Ability to climb, kneel, crouch & / or operate foot controls. Occasional

• Use a computer / other technology. Frequent

• Sit with the ability to vary / adjust physical position or activity. Frequent

• Maintain a safe working environment & use available personal protective equipment (PPE). Continuous

• Comply with Trinity Health’s Code of Conduct, policies, procedures & guidelines. Continuous

• Ability to provide assistance in the event of an emergency. Occasional

Direct Healthcare Services:

• Perform activities that require standing / walking with the ability to vary / adjust physical position or activity. Frequent

• Lift a maximum of 30 pounds unassisted. Occasional

• Use upper & lower extremities, engage in bending / stooping / reaching & pushing / pulling. Occasional

• Work indoors (subject to travel requirements) under temperature-controlled & well-lit conditions. Continuous

• Encounter worksites (e.g., patient homes) or travel to worksites that may have variable internal & external environmental conditions. Continuous

• Perform work that involves physical efforts (e.g., transporting, moving, positioning & / or ambulating patients). Occasional

Indirect Healthcare / Support Services:

• Perform activities that require standing / walking with the ability to vary / adjust physical position or activity. Frequent

• Lift a maximum of 30 pounds unassisted. Occasional

• Experience of long periods of walking / standing / stooping / bending / pulling & / or pushing. Occasional

• Encounter a clinical / patient facing / hands on interactive work environment. Occasional

• Work indoors (subject to travel requirements) under temperature-controlled & well-lit conditions. Continuous

• Work outdoors with variable external environmental conditions. Occasional

Average Workday Activity: Occasional - O (1% - 33%), Frequent - F (34% - 66%), Continuous - C (67% - 100%)

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.