Senior HR Colleague Relations Partner

Trinity Health; United States; On-site; USD 100,000 - 150,000; Full time

Job summary

Trinity Health seeks a Senior HR Partner – Colleague & Labor Relations to deliver expert CLR guidance to Regional Health Ministry leadership and managers, promoting a fair and collaborative work environment.

In collaboration with management, HRBPs and CLR leadership, you will investigate complex issues, coach on performance, participate in labor negotiations, and ensure compliant handling of grievances for both union and non-union staff.

Qualifications

• Bachelor’s degree in a related field and at least five years of experience in colleague & labor relations.
• Experience handling collective bargaining and grievances.
• Knowledge of labor laws and compliance in healthcare settings.

Responsibilities

• Provide CLR guidance to Regional Health Ministry leadership and managers.
• Lead investigations and respond to internal/external complaints.
• Counsel colleagues on performance, discipline, and accommodations as needed.
• Assist in contract negotiations and interpretation of CBAs with union/non-union staff.

Skills

Labor relations

Disciplinary investigations

Communication

Labor & employment laws

Negotiation

Education

Bachelor's degree in Human Resources Management, Business Administration, Labor & Industrial Relations or related field

Master's degree (nice to have)

Job description

Employment Type

Full time Shift: Description: Purpose Trusted support partner to managers & colleagues that provide Human Resources (HR) subject matter assistance, recommendations & / or guidance to collectively implement, manage & / or resolve policy, process & program matters. Note: “patients” refers to patients, clients, residents, participants, customers, members Essential Functions Our Trinity Health Culture: Knows, understands, incorporates & demonstrates our Trinity Health Mission, Values, Vision, Actions & Promise in behaviors, practices & decisions. Work Focus: Collaborates in system-wide strategy development & deployment of priorities & initiatives; Serves in an informal leadership role supporting strategic direction, vision, & guidance in the integration of strategies, operations & services; Advances & aligns strategy & structure to achieve organizational goals; Supports work efforts involving the planning, defining, & application of policies, processes, programs & initiatives. Process Focus: Utilizes multiple system applications for data collection & management; Incorporates basic knowledge of Trinity Health (TH) policies, practices & processes to ensure quality, confidentiality & safety are prioritized; Demonstrates knowledge of departmental processes & procedures & ability to readily acquire new knowledge; Collaborates on performance improvement activities as indicated by outcomes in program efficiency & patient experience; Helps to identify opportunities, develop solutions & lead the team through resolution. Communication: Employs effective & respectful written, verbal & nonverbal communications; Develops an environment of mutual confidence & trust through collaborative relationships; Effectively communicates goals, standards, program expectations, service performance & how the work serves Trinity Health objectives; Proactively recognizes, addresses & / or escalates organizational, operational, or team conflicts. Environment: Performs work in a caring, collaborative & safe manner. Stewards productive use of resources (e.g., people, financial, equipment, supplies, materials) to achieve assigned commitments, experiences & quality standards; Accountable for continuous self-development & supporting the growth of others; Self-monitors & initiates corrections & / or seeks assistance or guidance when needed; Embraces new ideas & cultural differences. Maintains a Working Knowledge of applicable federal, state & local laws / regulations, Trinity Health Integrity & Compliance Program & Code of Conduct, as well as other policies, procedures & guidelines in order to ensure adherence in a manner that reflects honest, ethical & professional behavior & safe work practices.

Functional Role

The Sr. HR Partner Colleague & Labor Relations (CLR) Provides guidance & colleague & labor relations (CLR) subject matter expertise to Regional Health Ministry (RHM) leadership, managers & colleagues in promoting & fostering of a fair, positive & collaborative working environment. In collaboration with Regional Health Ministry (RHM) management, HR Business Partners (HRBPs) & Regional CLR leadership, contributes to the development, implementation & management of colleague & labor relations strategies, philosophies, processes & programs. Responsible for ensuring that organization's activities are in compliance with relevant regulations, laws & standards. Regularly interacts & consults with RHM management & regional colleague & labor relations leadership to collectively manage, resolve & trend colleague & labor relations matters, including planning & conducting high risk & complex investigations, responding to complex & sensitive internal & external party complaints & supporting collective bargaining processes. Counsels & coaches colleagues on performance and/or disciplinary issues, investigating & responding to formal internal and/or external sourced colleague complaints, handling & responding to colleague grievances for both union & non-union colleagues, & managing & resolving other fitness for duty, diversion and/or reasonable accommodation matters. Adds value to the organization by providing expert CLR guidance & solutions with a focus on enabling the achievement of Trinity Health's Strategic Priorities to realize a person-centered, mission-focused colleague culture in both union & non-union settings.

Labor Functions

Administers Collective Bargaining Agreements (CBAs) in alignment with business operations. Facilitates Effects Bargaining Meetings through negotiation between Trinity Health management & union leadership. Coordinate & participate in contract negotiations including Memorandum/Letters of Understanding (MOU/LOU). Manages union pay increases & wage scales in collaboration with Total Rewards Compensation. Respond to Unfair Labor Practice (ULP) & National Labor Relations Board (NLRB) charges in alignment with direction from Trinity Health Labor Strategy & outside counsel. Conduct manager education regarding contract terms to ensure consistent application of the CBA. Collaborate with Labor Strategy Team to coordinate & participate in local response strategies & education training of union impact for both leaders & colleagues. Management of the SharePoint site with CBA’s, LOU’s, etc.

Salary

pay grade 15 range $100,205.0859-$150,307.6289 Actual compensation will fall within the range but may vary based on factors such as experience, qualifications, education, location, licensure, certification requirements, and comparisons to colleagues in similar roles.

Minimum Qualifications

Bachelor’s degree in Human Resources Management, Business Administration, Labor & Industrial Relations or a related field Minimum of five (5) years of related experience including colleague & labor relations, labor & employment laws, collective bargaining, colleague dispute resolution & fostering positive colleague & labor environment; or equivalent combination of education & experience.

Additional Qualifications (nice to have)

Master's degree Prior health-care experience

Physical & Mental Requirements & Working Conditions (General Summary)

Direct Healthcare Services / Indirect Healthcare / Support Services: Exposure to conditions which may be considered unpleasant to sight, touch, sound & / or smell. Occasional Exposure to fumes, odors, dusts, mists & gases, biohazards / hazards (mechanical, electrical, burns, chemicals, radiation, sharp objects, etc.). Occasional Exposure to or subject to noise, infectious waste, diseases & conditions. Occasional Exposure to interruptions, shifting priorities & stressful situations. Frequent Ability to follow tasks through to completion, understand & relate to complex ideas / concepts, remember multiple tasks & regimens over long periods of time & work on concurrent tasks / projects. Frequent Ability to read small print, hear sounds & voice / speech patterns, give / receive instructions & other verbal communications (in-person & / or over the phone / computer / device / equipment assigned) with some background noise. Frequent Perform manual dexterity activities & / or grasping / handling. Frequent Ability to climb, kneel, crouch & / or operate foot controls. Occasional Use a computer / other technology. Continuous Sit with the ability to vary / adjust physical position or activity. Frequent Maintain a safe working environment & use available personal protective equipment (PPE). Continuous Comply with Trinity Health’s Code of Conduct, policies, procedures & guidelines. Continuous Ability to provide assistance in the event of an emergency. Occasional Direct Healthcare Services: Perform activities that require standing / walking with the ability to vary / adjust physical position or activity. Frequent Lift a maximum of 30 pounds unassisted. Occasional Use upper & lower extremities, engage in bending / stooping / reaching & pushing / pulling. Occasional Work indoors (subject to travel requirements) under temperature-controlled & well-lit conditions. Continuous Encounter worksites (e.g., patient homes) or travel to worksites that may have variable internal & external environmental conditions. Continuous Perform work that involves physical efforts (e.g., transporting, moving, positioning & / or ambulating patients). Occasional Indirect Healthcare / Support Services: Perform activities that require standing / walking with the ability to vary / adjust physical position or activity. Frequent Lift a maximum of 30 pounds unassisted. Occasional Experience of long periods of walking / standing / stooping / bending / pulling & / or pushing. Occasional Encounter a clinical / patient facing / hands on interactive work environment. Occasional Work indoors (subject to travel requirements) under temperature-controlled & well-lit conditions. Continuous Work outdoors with variable external environmental conditions. Occasional Average Workday Activity: Occasional - O (1% - 33%), Frequent - F (34% - 66%), Continuous - C (67% - 100%)

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law. Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, we’re 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services. Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs. For more information, visit http://www.trinity-health.org. You can also follow Trinity Health on LinkedIn.