Snr. RevOps Manager (Remote)

KnowBe4, Inc.; Clearwater (FL); Remote; USD 140,000 - 160,000; Full time

Job summary

KnowBe4, a top security awareness training provider, is seeking a Senior Revenue Operations Manager in Clearwater, Florida. This leadership role involves designing business strategies, working cross-functionally, and driving revenue performance. The successful candidate will have a robust background in SaaS revenue operations, excellent communication, and strong analytical skills.

Benefits

Company-wide bonuses based on monthly sales targets

Employee referral bonuses

Tuition reimbursement

Relaxed dress code

Qualifications

• Minimum 7 years in revenue operations at SaaS companies.
• 3 years of experience with B2B SaaS sales teams.
• 3 years of people management experience.

Responsibilities

• Develop and implement the rhythm of the business meetings.
• Collaborate with Revenue leaders for performance reviews.
• Identify Revenue improvement opportunities.

Skills

Excel

Problem Solving

Communication

Presentation Skills

Business Acumen

Education

Bachelor's Degree or equivalent practical experience

MBA or Master's Degree (preferred)

Tools

Salesforce

Job description

KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day.

Fortune has ranked us as a best place to work for women, for millennials, and in technology for four years in a row! We have been certified as a "Great Place To Work" in 8 countries, plus we've earned numerous other prestigious awards, including Glassdoor's Best Places To Work.

Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4.

The Revenue Operations team ensures KnowBe4’s revenue engineruns at maximum effectiveness and efficiency. We are instrumental insetting go-to-market strategy, and ensuring flawless execution andoperations against the strategy. As the Snr. Revenue Operations Manager, you’ll design and implement the rhythm of the business and related processes. In this role, you’ll collaborate closely with our revenue leadership, including leaders from Marketing, Sales, Channel, and Customer Success, to drive performance through every level of those revenue segmentations.

Responsibilities:

• Develop and implement the rhythm of the business. This includes our New Customer, Cross-Sell/Upsell and CSM teams, as well as Marketing and Channel.
• Partner with Revenue leaders to execute the rhythm of the business meetings such as forecast, pipeline, business, and rep performance reviews, among others
• Collaborate with the VP, Revenue Systems and Analytics to design business requirements for any reporting needed to support rhythm of the business
• Communicate and prepare documentation on the Revenue Sector performance
• Rapidly identify and diagnose any Revenue improvement opportunities and recommend improvement initiatives
• Define actionable plans and roadmaps, align cross-functional stakeholders and lead successful implementation of large and complex change initiatives
• Maintain key reporting capabilities within the Egress Salesforce instance to ensure accurate data visibility, streamlined decision-making, and seamless business operations. This includes tracking pipeline health, sales performance, customer engagement, and key operational metrics.

Requirements:

• Bachelor's degree or equivalent practical experience
• MBA or Master's degree (preferred)
• Minimum 7 years of experience with revenue operations in a Software as a Service (SaaS) company
• Minimum 3 years of experience working directly with Business-to-Business SaaS sales teams
• Minimum 3 years of people management experience
• Strong Excel/Sheet/Slides knowledge
• Experience with cloud-based enterprise software using CRM tools such as Salesforce
• Experience with effectively communicating across organizations, geographies, and cultures
• Ability to remove ambiguity and drive efficiency by creating documentation and new business processes
• Skilled at developing relationships and trust across cross-functional stakeholders
• Excellent communication and presentation skills, with the ability to take complex, ambiguous topics and bring structure and clarity for the revenue organization
• Excellent business acumen and problem-solving skills
• Ability to work with data and pull insights from the data

The base pay for this position ranges from $140,000-$160,000, which will vary depending on how well an applicant's skills and experience align with the job description listed above.

We will accept applications until 8/5/2025.

We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, certification completion bonuses, and a relaxed dress code - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visitwww.knowbe4.com/careers/benefits .

Note: An applicant assessment and background check may be part of your hiring procedure.

Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.

No recruitment agencies, please.

Apply for this job

*

indicates a required field

First Name *

Last Name *

Email *

Phone *

Location (City) *

Resume/CV *

Enter manually

Accepted file types: pdf, doc, docx, txt, rtf

Enter manually

Accepted file types: pdf, doc, docx, txt, rtf

How did you learn about us? Select ALL that apply. *

Indeed

LinkedIn

RepVue

The Muse

Googled "Top Workplaces Tampa Bay"

Facebook

Instagram

Twitter

YouTube

Event

AfroTech 2023

A Recruiter reached out to me

Referral

I am a current employee

Other

If selected "Events", please specify.

If selected "Other", please specify.

If selected "Referral", who referred you?

Are you a current employee at KnowBe4? * Select...

How well do you know us? Please select all of the following sources/tools that you have used to research KnowBe4 and learn more about us. *

Indeed

The Muse

Googled "Top Workplaces Tampa Bay"

Facebook

Instagram

Twitter

YouTube

I am a current employee

Other

If "Other", please specify.

Are you able to work in the Clearwater office 3 days a week? * Select...

Are you legally authorized to work in the United States? * Select...

Do you now, or will you in the future, require immigration sponsorship for work authorization (e.g., H-1B, etc.)? * Select...

By submitting this application, I hereby provide consent to KnowBe4 to communicate directly with me, and any employment references I provide to KnowBe4, via phone call, text message, email, and/or LinkedIn regarding my application for and potential employment with KnowBe4. If at any time I want to opt-out of any form of communication, I will promptly inform KnowBe4 of this choice. * Select...

I understand and agree that KnowBe4 does not permit the use of AI tools or assistance during the interview process. Exceptions may be made for approved reasonable accommodations (please visit www.knowbe4.com/careers/request-accommodation to make a request). * Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in KnowBe4’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305

Page 1 of 1

OMB Control Number 1250-0005

Expires 04/30/2026

Voluntary Self-Identification of Disability

Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026
Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp .

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

• Alcohol or other substance use disorder (not currently using drugs illegally)
• Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
• Blind or low vision
• Cancer (past or present)
• Cardiovascular or heart disease
• Celiac disease
• Cerebral palsy
• Deaf or serious difficulty hearing
• Diabetes
• Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
• Epilepsy or other seizure disorder
• Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
• Intellectual or developmental disability
• Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
• Missing limbs or partially missing limbs
• Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
• Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
• Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
• Partial or complete paralysis (any cause)
• Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
• Short stature (dwarfism)
• Traumatic brain injury

Disability Status Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.