Snowflake Engagement Director

Atrium Insight Inc.; United States; Remote; USD 125,000 - 175,000; Full time

Job summary

Atrium Insight Inc. is seeking a Snowflake Engagement Director to oversee key client relationships and service delivery. The ideal candidate will leverage their experience in data management and consulting to ensure client satisfaction and business growth. This role requires strong leadership and the ability to manage complex projects effectively, operating in a dynamic environment.

Qualifications

• 10+ years of experience in a program management role.
• Experience managing C-level relationships.
• Strong understanding of consulting methodologies.

Responsibilities

• Manage relationships with key accounts and lead pre-sales activities.
• Translate business requirements to technical solutions.
• Oversee service delivery on key accounts.

Skills

Data governance

Data quality

Data lineage

Master data management (MDM)

Analytical skills

Problem-solving skills

Education

BA/BS or equivalent

MBA is a plus

Tools

Salesforce

Snowflake

Job description

Unlock yourself. Take your career to the next level.

We live at the intersection of CRM, data, and AI — empowering our customers to maximize the power of their data to solve their most complex challenges. At Atrium, we have a unique understanding of the role of data in today's world and we’re proud to serve as market leaders in business transformation using a data-driven CRM strategy and the leading cloud platforms.

What will you be doing at Atrium?

As the Snowflake Engagement Director, you will be responsible for managing the overall relationship with Atrium’s key accounts. This role spans the entire engagement with the customer, including delivery leadership in pre-sales activities acting as the delivery expert, and will be a key part of deal teams on large pursuits, ensuring that deals are well-structured to provide value for our customers. The Engagement Director will then maintain key executive relationships and act as an escalation point as necessary in these implementations in a billable capacity, ensuring alignment and overall customer satisfaction in each engagement. The ideal candidate will have a strong understanding of consulting methodologies and experience working with Salesforce, Snowflake, analytics and data science.

Successful Engagement Directors have a broad range of data strategy and consulting experience, with deep understanding of application integration, data concepts, analytics implementation and cloud computing platforms. They are comfortable operating in a pre-sales environment and can demonstrate deep understanding of solutioning in our selected technology ecosystems. The Engagement Director can also demonstrate significant project delivery credibility and provide strong leadership and hands-on engagement in our most strategic projects and programs. Engagement Directors will have the ability to potentially travel up to 30%.

Account Planning And Growth

In this role, you will be responsible for:

• Translate Business Requirements to Technical Solutions: Understand how business needs can be met by leveraging Snowflake's features. This involves being able to discuss high-level architectural approaches
• Advise customers on Data Modernization Concepts: like data lakehouses, ELT, Semantic Models, and how Snowflake fits into these modern data architectures
• Strong understanding around the principles of data governance, data quality, data lineage, and master data management (MDM) as they apply to data projects
• Partner with Account Executives to deeply understand customer requirements in data engineering and strategy
• Take joint ownership of assigned accounts/opportunities focusing on data-driven solutions, along with the Account Executive
• Collaborate with Sales Team on managing Deal cycles, including review of solution proposals, resourcing plan, and SOW to support active pursuits
• Evaluate client-specific technical landscape and incorporate those delivery expectations and considerations into engagement sizing, approach, and assumptions
• Contribute across the sales cycle and participate in client presentations, focusing on Atrium's delivery approach and best practices
• Identify new opportunities with existing clients and lead proposal development activities
  
  

Delivery Oversight

• Oversee service delivery on key accounts, which will often include multiple parallel, disparate engagements
• Drive customer satisfaction and retention, ensuring customer satisfaction
• Partner with Engagement Leads to guide the successful delivery of data platform and Snowflake projects, ensuring they meet client requirements, timelines, and budgets; ensure risks are kept to a minimum and effectively owned, managed or resolved
• Guide the team in adherence of Atrium's methodology and best practices as well as client-specific delivery standards across the engagement portfolio
• Provide guidance and mentorship to team members, fostering their professional development
  
  

Qualifications

• 10+ years of experience in a program management role, preferably managing accounts in the Fortune 1000
• 15 years of experience in IT consulting
• Experience managing C-level relationships
• Enterprise-level engagement & program management experience in data platforms, engineering, or Snowflake
• Experience in Data Modernization Concepts: like data lakehouses, ELT, Semantic Models and how Snowflake fits into these modern data architectures
• Experience working with engagements and programs with an annual book of business of $1 million or greater
• Excellent communication and interpersonal skills
• Organizational skills that allow you to manage complex, multi-threaded engagements and activities
• The ability to conduct very complex and vital work with full autonomy and complete latitude for independent judgment
• Enthusiastic, professional, and confident team player with a strong focus on customer success who can present effectively even under adverse conditions
• Experience leading and being a mentor to multi-disciplined, globally-distributed teams
• Strong understanding of fundamental project management skills, including scope management, schedule management, budget management, and risk/issue management
• Experience supporting and leading sales activities, including solution definition, resource planning, and SOW development.
• Strong analytical and problem-solving skills
• BA/BS or equivalent, MBA is a plus
  
  

Next Steps

Our recruitment process is highly personalized. It’s important that we find the right fit, making each step of the process unique as we continue to learn about each other. We want to get to know you and encourage you to be selective. After all, deciding to join a team is a big decision! We appreciate that you’re interested in joining ours.

At Atrium, we believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment.

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Strategy/Planning and Information Technology

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