Snow Surfaces Manager

Omni Hotels & Resorts; Bretton Woods (NH); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Relocation assistance

Long-term housing options

Guest gym access

6 paid holidays

Weekly pay cycle

Comprehensive meals in cafeteria

Season pass

Job summary

Omni Mount Washington Resort & Spa in Bretton Woods, NH, seeks an experienced Mountain Operations Manager to lead trail crews and supervise seasonal maintenance across winter and summer programs.

The role oversees equipment, safety, and budget, coordinating pre-season snowmaking, grooming operations, and on-mountain projects to ensure top-tier guest experiences at this iconic New England resort.

Qualifications

• 5+ years in ski area mountain operations.
• Must be able to work outside in extreme winter conditions on a 24-hour basis.
• Ability to walk up and down steep mountain terrain.
• Ability to lift at least 50 lbs.
• Ability to safely operate brush and chain saws, snowmobiles, and 4-wheelers.
• Experience operating heavy equipment including grooming machines, excavators, skid steer loader and backhoe.
• Organized with attention to detail and ability to work as a team player in a fast paced working environment.

Responsibilities

• Coordinate trail crew and complete trail maintenance through erosion control, mowing, bridge and culvert construction and maintenance and clearing trail edges.
• Hire, train and supervise trail crew members; maintain attendance records and schedules; conduct disciplinary actions when appropriate.
• Maintain inventory and maintenance of all trail crew equipment including power tools.
• Ensure safety procedures are followed and PPE is worn appropriately during all trail operations.
• Coordinate all trail related projects including bridge repairs, lift line clearing, mountain bike trail construction and maintenance.
• Responsible for purchasing and receiving of needed equipment and supplies and monitoring monthly budget expenses.
• Conduct grounds and property maintenance including lawn care, parking lot maintenance and hazard tree removal.
• Monitor trail conditions in summer to improve drainage and erosion issues on trails and work roads.
• Work on plans for pre-season snowmaking maintenance including hydrant and pipe maintenance, hose inspection and maintenance, tower, fans and land guns, and equipment inventory.
• Complete major snowmaking maintenance repairs, pipe installation, tower gun installations and any pumphouse related maintenance as needed.

Skills

Outdoor work in winter

Teamwork

Mechanical aptitude

Safety awareness

Decision making under pressure

Tools

Outlook

Excel

WordPerfect

Job description

Omni Mount Washington Resort & Spa As grand as the history behind it, the Omni Mount Washington Resort & Spa, located in Bretton Woods, New Hampshire, is gracious in ambiance and generous in amenities. A favorite New England retreat of presidents, poets and celebrities, the hotel delights every sense with enchanting music, refined dining and luxurious decor. The resort is home to award-winning alpine and Nordic skiing at Bretton Woods - the state's largest ski area which is consistently recognized among the best for snow quality, grooming and service. A famed Donald Ross-designed Golf Course, nature-inspired Spa and year-round Canopy Tour add to our wide variety of world-class activities, adventure and wellness offerings, attracting guests from around the globe all year long.

Omni Mount Washington Resort & Spa and Bretton Woods Ski Area associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. The Omni Mount Washington Resort & Spa is committed to serve our associates and nurture their growth. We embody a culture of respect, gratitude and empowerment each day. If you are a friendly, motivated person, with a passion to serve others, the Omni Mount Washington Resort & Spa and Bretton Woods Ski Area may be your perfect match.

What's in it for me?

Manager Posting Perks:

Perks:

• Relocation Assistance for salaried Managers relocating 50+ miles away
• Long- Term Housing Options Available
• Guest gym access
• 6 Paid Holidays
• Weekly pay cycle
• Complimentary meals in cafeteria

Benefits

• Comprehensive healthcare coverage with options for medical, dental, and vision plans.
• Paid time off for relaxation and rejuvenation.
• Financial security through a 401(K) matching plan and pre-tax Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).
• A great voluntary benefits program that includes critical illness, hospital indemnity, and accident coverage, life and AD&D insurance, legal services, and identity theft protection, access to whole life insurance, telemedicine, and pet insurance.
• Support services including an Employee Assistance Program (EAP)

Resort Discounts

• Complimentary Bretton Woods season pass (terms & conditions apply, associate may also be eligible for spouse/dependent passes, or one courtesy pass based on status)
• 25% off Food & Beverage (excluding alcohol)
• 25% off Retail
• 25% off Spa Services
• Discounts on Ski & Golf Rentals, Canopy Tours, and other activities

Responsibilities

Spring, Summer, Fall

• Coordinate trail crew and work to complete necessary trail maintenance through erosion control, mowing, bridge and culvert construction and maintenance and clearing trail edges.
• Hire, train and supervise trail crew members. Maintain daily attendance records and schedules. Conduct disciplinary actions when appropriate.
• Maintain inventory and maintenance of all trail crew equipment including power tools such as chainsaws and brush trimmers.
• Ensure all safety procedures are followed and PPE is worn appropriately during all trail operations.
• Coordinate all trail related projects including bridge repairs, lift line clearing, mountain bike trail construction and maintenance both Alpine and Nordic.
• Responsible for purchasing and receiving of needed equipment and supplies and monitoring monthly budget expenses.
• Conduct grounds and property maintenance including lawn care, parking lot maintenance and hazard tree removal.
• Monitor trail conditions throughout summer to improve drainage and erosion issues on the trails and work roads.
• Work on plans for pre-season snowmaking maintenance including hydrant and pipe maintenance, hose inspection and maintenance, tower, fans and land guns, and equipment inventory.
• Complete major snowmaking maintenance repairs, pipe installation, tower gun installations and any pumphouse related maintenance as needed.
• Perform preventive maintenance on pumps and compressors.
• Perform pre-season inspection of all water pumps and compressors.
• Inspect all valve stations, tower guns and lines prior to season start-up.
• Set up trails to begin snowmaking season.
• Provide assistance to other mountain operations departments as needed.

Winter

• Hire and train snowmakers for all shifts including snowmobile safe driving techniques.
• Supervise snowmaking shift leaders and be directly involved in all training and safety procedures.
• Set up valves and piping for water and air flow.
• Ensure all safety procedures are adhered to and appropriate PPE is worn at all times.
• Responsible for the ensuring excellent snow quality and efficient output.
• Monitor snow guns through hourly checks on conditions.
• Adjust guns in order to create a quality product.
• Move guns throughout the operational period to provide for full trail coverage.
• Determine maintenance needs and make necessary repairs.
• Perform all necessary start-up and shut-down procedures and monitoring of iSno systems to ensure constant observations of systems.
• Monitor pump and compressor operations and perform necessary maintenance.
• Hire, train and supervise grooming team.
• Conduct daily checks of grooming conditions and provide feedback to grooming shifts to ensure the highest quality product available.
• Monitor weather forecasts on a consistent basis in order to make decisions related to grooming and snowmaking operations.
• Work grooming shifts once snowmaking season has ended.
• Work with maintenance crew to ensure grooming equipment is in working order.
• Assist other mountain operations as needed throughout the ski season.
• Work with upper management on capital and major planned maintenance projects to ensure budget process reflects necessary upgrades and operating expenses.

Qualifications

• 5+ years in ski area mountain operations.
• Must be able to work outside in extreme winter conditions on a 24-hour basis.
• Ability to walk up and down steep mountain terrain.
• Ability to lift at least 50 lbs.
• Ability to safely maneuver on snow and ice.
• Must be able to safely operate brush and chain saws, snowmobiles, and 4-wheelers.
• Must be able to effectively make decisions regarding changing weather conditions and the effect on snow quality without supervision.
• Experience operating heavy equipment including grooming machines, excavators, skid steer loader and backhoe.
• Ability to work with computer systems including Outlook, Excel, Word Perfect and have the competency to learn payroll processing and purchasing software.
• Organized with attention to detail and ability to work as a team player in a fast paced working environment.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:

EEOC is the Law Poster.

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.