Sneaker Store Sales Lead – Customer Experience

FashionUnited; Albany (GA); On-site; USD 16,531 - 22,041; Full time

Job summary

SNIPES USA is seeking a Retail Cashier focused on delivering exceptional customer service and supporting store sales goals. The role emphasizes friendly interactions, accurate transactions, and maintaining the store’s appearance and brand standards.

The position requires enthusiasm for streetwear culture, ability to work a variety of shifts including weekends, and a neat, professional presentation in a fast-paced environment.

Qualifications

• Must be at least 18 years of age.
• Strong attention to detail and customer service skills.
• Ability to work various shifts, including weekends and holidays.
• Must maintain neat appearance and grooming.
• Able to stand for long periods during shifts.
• Lifting between 15-30 pounds.

Responsibilities

• Demonstrate leadership in driving sales and profitability by achieving or exceeding all established store and individual goals.
• Achieve or exceed all established goals including: sales, hourly productivity, ADS, UPT, conversions, and contests.
• Use selling skills and customer service standards as set forth in Company training programs.
• Develop and maintain relationships with customers through a friendly attitude and excellent customer service.
• Participate in all contests, promotions, and sales incentive programs.
• Meet company standards for appearance, performance, knowledge and personal grooming.
• Maintain awareness of all sales promotions and handle multiple customers; print merchandise tags in a timely manner.
• Understand and communicate customer merchandise needs and report to Store Management when assortment meets or fails to meet needs.
• Ensure consistent control of merchandise and maintain cash wrap daily as directed.
• Demonstrate professionalism when dealing with customers; answer the telephone in a friendly and professional manner.

Skills

Customer service

Sales

Team player

Attention to detail

Stand for long periods

Lifting 15-30 lbs

Job description

SNIPES USA is seeking a Retail Cashier focused on delivering exceptional customer service and supporting store sales goals. The role emphasizes friendly interactions, accurate transactions, and maintaining the store’s appearance and brand standards.

The position requires enthusiasm for streetwear culture, ability to work a variety of shifts including weekends, and a neat, professional presentation in a fast-paced environment.