Snapology Operations and Outreach Coordinator

Snapology; Cedar Park (TX); Hybrid; USD 38,000 - 52,000; Full time

Benefits offered by this job

Paid time off

Training & development

Employee discounts

Flexible schedule

Job summary

Snapology is seeking an Operations and Outreach Coordinator to lead program growth across Cedar Park, Leander, Round Rock, Liberty Hill, and Georgetown. You will blend hands-on teaching, sales, and community outreach, serving as the main operational link between instructors, school partners, customers, and ownership.

Responsibilities include leading STEAM classes and camps, driving enrollment, managing partnerships, coordinating staff, and overseeing logistics, inventory, and safety.

Qualifications

• Clear background check and Texas HHS CBCU fingerprinting.
• Experience in teaching, classroom management, or youth enrichment.
• Comfort with sales, partner outreach, and community engagement.
• Excellent written, verbal, and interpersonal communication.
• Strong organizational and inventory management capabilities.
• Ability to build creatively with LEGO bricks.

Responsibilities

• Lead STEAM classes, camps, parties and enrichment programs.
• Deliver Snapology curriculum and manage classroom execution.
• Plan staff training to maintain brand standards.
• Drive program enrollment and convert leads for classes, camps, events.
• Outreach to schools and organizations to expand footprint.
• Oversee local marketing, events, and promotional materials.
• Recruit, interview, onboard instructional staff and schedule coverage.
• Manage inventory, kits, equipment tracking and troubleshooting.
• Provide responsive parent/partner communication and handle incidents.

Skills

Teaching experience

Sales experience

Partner outreach

Communication skills

Organizational skills

Inventory management

LEGO bricks building

Tools

Google Workspace

Excel

Word

iOS (iPads)

Canva

Job description

Benefits

• Paid time off
• Training & development
• Employee discounts
• Flexible schedule

Position Overview

The Operations and Outreach Coordinator leads program growth and execution by combining hands-on teaching, active sales, and strategic community outreach for our STEAM enrichment programs in Cedar Park, Leander, Round Rock, Liberty Hill, and Georgetown. This role serves as the primary operational link between instructors, school partners, customers, and ownership.

Core Responsibilities

Teaching & Classroom Leadership

• Lead and facilitate STEAM classes, camps, birthday parties, and specialized enrichment programs.
• Implement and model effective Snapology curriculum delivery and classroom management strategies.
• Plan and deliver hands-on staff training to maintain brand standards.

Sales & Revenue Generation

• Drive program enrollment and convert leads for classes, camps, field trips, and events.
• Respond to incoming inquiries and pitch STEAM enrichment packages to prospective clients.
• Track sales pipelines, event leads, and program demand to meet growth targets.

Partner Outreach & Relationship Management

• Conduct proactive outreach to schools, community centers, and local businesses to expand program footprint.
• Negotiate schedules, logistics, room allocations, and program expectations with administrators.
• Serve as the primary relationship owner for institutional and community partners.

Local Marketing & Community Engagement

• Execute local marketing initiatives to promote upcoming camps, workshops, and seasonal events.
• Represent the organization at community events, school fairs, and open houses to build brand awareness.
• Oversee promotional communications, flyers, and announcements for partner sites and parents.

Staff & Logistics Management

• Recruit, screen, interview, and onboard instructional staff.
• Manage instructor schedules, event coverage, and last-minute staffing adjustments.
• Oversee supply inventory, kit preparation, equipment tracking and troubleshooting.
• Support supervision of program implementation across locations.

Customer Communication & Incident Management

• Provide responsive communication to parents and partners.
• Address customer feedback, behavioral needs, and safety incidents promptly.

Required Qualifications

• Clear background check and Texas HHS CBCU fingerprinting.
• Demonstrated experience in teaching, classroom management, or youth enrichment.
• Proven comfort or experience in sales, partner outreach, and community engagement.
• Excellent written, verbal, and interpersonal communication skills.
• Strong organizational and inventory management capabilities.
• Ability to build creatively with LEGO® bricks.

Preferred Qualifications

• Experience in education administration, sales, or business development.
• Familiarity with social media, local marketing tools (e.g., Canva), and scheduling systems.
• Proficiency in Google Workspace, Excel, Word, and iOS (iPads).
• Knowledge of strategies for learning differences and neurodivergence.
• Background in robotics, engineering and programming.

Physical & Time Requirements

• Ability to lift, transport, and store program supplies.
• Flexible scheduling with availability for key weekend or evening events.
• Work load will be approximately 30 hrs/week during the school year, potentially more in peak seasons, including some remote and flex work hours.

Success Indicators

• Expansion of partner locations, event bookings and increased program enrollment.
• High customer and partner retention driven by strong relationship management.
• Strong instructional delivery and positive student/parent feedback.
• Reliable staffing and organized program execution.