Snack Bar Lead

Bass Pro Shops; Springfield, Northern (MO, KY); Hybrid; USD 30,000 - 42,000; Full time

Benefits offered by this job

Employee discounts

Medical/Dental/Vision

401k Retirement Savings

Job summary

Bass Pro Shops is seeking a Snack Shop Captain to oversee daily operations of the snack shop, coffee shop or deli in our Springfield location. You will lead staff, ensure excellent customer experience, and maintain appearance and presentation across the unit.

The role requires a high school diploma (or equivalent) and at least 6 months of restaurant management experience, including beer, wine and liquor service. You will implement safety, sanitation, and SOPs while guiding team performance.

Qualifications

• Customer service experience is preferred.
• High school diploma or equivalent is required.
• At least 6 months of restaurant management experience and familiarity with serving beer, wine, and liquor.

Responsibilities

• Oversee appearance and presentation of the snack shop, coffee shop or deli.
• Direct and lead all employees to ensure a positive customer experience.
• Ensure compliance with policies, safety, and sanitation standards; complete SOPs and operational procedures.
• Make decisions with good judgment and provide guidance as needed.

Skills

Customer service

Team building

Time management

Team player

Education

High School Diploma

Job description

POSITION SUMMARY:

The Snack Shop Captain oversees the daily operations of the snack shop, coffee shop or deli including appearance and presentation, customer experience, professional leadership and direction to all employees.

ESSENTIAL FUNCTIONS:

Ensures compliance with operational standards, company policies, federal/state/local laws and ordinances. Demonstrates knowledge of the entire food and beverage menu and its preparation. Enforces safety and sanitary practices and maintenance for the entire operations. Completes all relevant SOPs (compliance and procedural items). Completes all relevant Systems in Place. Exercises good judgement and makes appropriate decisions ALL OTHER DUTIES AS ASSIGNED

EXPERIENCE/QUALIFICATIONS:

Minimum Degree Required: High School Diploma or equivalent Experience: 6 months of restaurant management experience; experience in serving and managing beer, wine and liquor

KNOWLEDGE, SKILLS, AND ABILITY:

Customer Service Experience Preferred Team Building/Collaboration Time Management Team Player

TRAVEL REQUIREMENTS:

N/A

PHYSICAL REQUIREMENTS:

Regular walking, standing, lifting up to 50lbs, etc.

INDEPENDENT JUDGEMENT:

Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices.

Full Time Benefits Summary:

• Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
• Medical Dental Vision Health Savings Account Flexible Spending Account Voluntary benefits 401k Retirement Savings Paid holidays Paid vacation Paid sick time Bass Pro Cares Fund And more!

Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.

Reasonable Accommodations Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at [e-mail].

Bass Pro Shops About Bass Pro Shops

Bass Pro Shops is North America's premier outdoor and conservation company. Founded in 1972 when avid young angler Johnny Morris began selling tackle out of his father's liquor store in Springfield, Missouri, today the company provides customers with unmatched offerings spanning premier destination retail, outdoor equipment manufacturing, world-class resort destinations and more. In 2017 Bass Pro Shops joined forces with Cabela's to create a "best-of-the-best" experience with superior products, dynamic locations and outstanding customer service. Bass Pro Shops also operates White River Marine Group, offering an unsurpassed collection of industry-leading boat brands, and Big Cedar Lodge, America's Premier Wilderness Resort. Under the visionary conservation leadership of Johnny Morris, Bass Pro Shops is a national leader in protecting habitat and introducing families to the outdoors and has been named by Forbes as "one of America's Best Employers."