Snack Bar Cashier & Guest Experience Pro

Valley View Casino & Hotel; Valley Center (CA); On-site; USD 28,000 - 42,000; Full time

Job summary

Valley View Casino & Hotel in Valley Center, CA is hiring a Food Service Team Member to assist with food preparation, stocking, and cashiering for guest purchases. You will work under supervision to deliver consistent, friendly service and maintain proper food safety and hygiene standards.

Responsibilities include ensuring guest satisfaction, handling cash and cards, and keeping the area clean and stocked. Flexible shifts with 24/7 operations; successful drug screening and gaming eligibility are

Qualifications

• High school diploma or GED completed.
• One year of cash handling experience.
• One year of customer service experience.
• Must be able to maintain a food handler’s certificate.

Responsibilities

• All team members are obligated to support and uphold the Valley View Casino & Hotel’s Standards of Excellence as outlined in the Team Member Guide to Success.
• Maintain positive guest relations at all times, resolving guest complaints and ensuring guest satisfaction.
• Prepares and dispenses food to guests.
• Responsible for ensuring cleanliness and hygiene of work area are in accordance with Company standards.
• Maintains stock of all necessary related food supplies.
• Refills and stocks condiment and dining ware.
• Participates as a team member with supervisors and all other pertinent company Team Members in ensuring an efficiently run operation.
• Maintain count and balance of bank at the beginning and end of each shift.
• Responsible for all cash handling, credit card and/or comp purchases at assigned station.
• Willingness to Serve: Able to demonstrate a high level of service delivery; do what is necessary to ensure guest satisfaction: deal with service failures and prioritize guest needs.
• Other duties as assigned by Restaurant Manager.
• Adheres to performance standards, company policies and procedures, as they relate to the department.

Skills

Cash handling

Customer service

Food handling

Reading/writing

Mathematical concepts

Fractions/percentages

Education

High School Diploma or GED

Food handler certificate

Job description

Valley View Casino & Hotel in Valley Center, CA is hiring a Food Service Team Member to assist with food preparation, stocking, and cashiering for guest purchases. You will work under supervision to deliver consistent, friendly service and maintain proper food safety and hygiene standards.

Responsibilities include ensuring guest satisfaction, handling cash and cards, and keeping the area clean and stocked. Flexible shifts with 24/7 operations; successful drug screening and gaming eligibility are