Smoothie King Johns Creek Shift Leader

Workstream; Johns Creek (GA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Flexible schedule

Customer Paid Tips

10% Employee Discounts for any in‑st​o

Job summary

Smoothie King in Johns Creek, GA is seeking a Team Leader for evenings to guide a team, ensure a clean and welcoming store, and deliver great guest experiences. You will oversee prep, training, and operations to meet daily goals while maintaining standards for safety and quality.

The role emphasizes leadership, reliability, and strong communication to support a friendly, efficient store environment and exceptional guest service.

Qualifications

• At least 1 year of experience leading teams.
• Excellent communication skills for customer interactions.
• Must be extremely reliable, customer-friendly and organized.
• POS familiarity would be a plus; SafeServ qualification is an added plus for salary determination.

Responsibilities

• Prep store for morning shift with items ready for serving customers.
• Organize daily food preparation and assign tasks to team members.
• Prepare fruits, vegetables, powders, and liquids per specs and keep stations clean.
• Monitor inventory and flag shortages to store GM.
• Maintain a clean, neat store environment; train new hires when needed.
• Ensure smoothies and bowls are prepared and presented attractively; greet guests.
• Assist with cash handling, inventory, and opening/closing tasks.

Skills

Leadership

Customer service

Communication

Reliability

POS knowledge

SafeServ qualification

Tools

POS system

Job description

The Team Leader - Evenings will help our guests meet their fitness and nutrition goals by assisting them in selecting smoothies, bowls, toast and other food items that inspire them to live a healthy and active lifestyle! Our Team Leader will also provide guidance to Team Members while being responsible for, and maintaining a clean, safe and customer friendly atmosphere. The successful Team Leader will be passionate about maintaining a safe and extremely clean store environment while demonstrating a strong sense of organizational excellence and customer satisfaction.

Benefits:

• Flexible schedule
• Customer Paid Tips
• 10% Employee Discounts for any in-store purchase

Responsibilities:

• Prepping store for the morning shift, ensuring that the opening shift is able to start unencumbered with ALL items prepped and ready fore serving customers.
• Organizing daily food preparation needs (to be assigned to Team Members by the Team Captain).
• Properly preps all fruits, vegetables, frozen items, powders, and liquids per Smoothie King's specifications and ensure cleanliness of work stations at all times.
• Monitoring Inventory needs and communicating potential and current shortages with the store General Manager.
• Continuously assign cleaning tasks to Team Members during down times to ensure complete maintenance of a clean store environment.
• Participates fully in helping to maintain an absolute clean and neat store environment. This includes all countertops, equipment, tables, chairs, rest rooms and floors.
• Assists (when necessary), with training of new hires to ensure standardization of work.
• Ensure that smoothies are properly and fully blended; bowls and toasts are beautiful in appearance as illustrated and food items are always prepared and presented neatly.
• Ensures each customer's purpose is met when smoothies or food items are ordered.
• Greets and engages all Guests to provide a friendly experience.
• Listens to customers needs and communicates areas for improvement to Team Members as well as sharing with other Team Captains.
• Performs store checklist tasks, including equipment temp. checks, hourly walk-arounds to ensure dining, mixing and storage as well as rest rooms remain pristine clean.
• Completes all video training modules beginning with Team Captain Fundamentals and all other training requirements as they periodically arise.
• Promotes the culture, values, and mission of Smoothie King
• Assists in Team Member management throughout shifts.
• Fulfills cash handling, inventory, and open/closing store assignments.

Essential Functions:

• At least 1 year of experience leading teams.
• Leading teams in a customer service or food related industries would be a plus, but not exactly required.
• General knowledgeable of Point-of-Sale (POS) functionality would be a plus, but not required.
• Excellent Communication Skills, ability to give and receive constructive feedback.
• Must be extremely reliable, customer-friendly and organized.
• SafeServ qualification will be received as an added plus for salary determination

Smoothie King has grown to include over 1,100 units operating in 33 states, the Caymans, Trinidad, and the Republic of Korea.
What makes Smoothie King so successful? A genuine commitment to helping people live healthier lives through nutrition. It’s been more than 40 years since
Steve invented the nutritious and delicious drink now known as a smoothie. In that time, Smoothie King has expanded its menu to include a wide selection of healthy snacks and high-quality nutritional products.
They’re not just good; they’re good for you.