SMB Account Manager (Remote - NY, NJ, or PA)

Sealed Air; City of Syracuse (NY); Remote; USD 55,000 - 75,000; Full time

Job summary

A global packaging solutions provider is seeking an SMB Account Manager to cultivate relationships with small and medium-sized business customers. In this role, you will drive sales, enhance customer engagement, and collaborate with cross-functional teams to deliver innovative solutions. The ideal candidate holds a Bachelor's degree and is motivated to launch a career in sales. This opportunity offers competitive compensation and the possibility of remote work.

Benefits

Competitive compensation

Comprehensive benefits package

Opportunities for professional growth

Qualifications

• Eager to launch your career in sales or account management.
• Strong communicator who listens and presents ideas clearly.
• Goal-oriented and motivated by achievement.

Responsibilities

• Manage customer relationships and ensure timely communication.
• Drive sales performance to meet monthly and quarterly quotas.
• Collaborate with cross-functional teams for seamless customer experiences.

Skills

Sales knowledge

Customer relationship management

Communication skills

Team collaboration

Technical understanding

Education

Bachelor's degree (Business preferred)

Tools

Salesforce

SAP C4C

Microsoft Office Suite

Job description

Overview

Job Title: SMB Account Manager

Location: Remote (Located in NY, NJ, or PA)

Reports to: Regional Sales Director, Mid Atlantic

Company: Sealed Air Corporation

Sealed Air is in business to protect, to solve critical packaging challenges, and to leave our world better than we found it.

We are a leading global provider of packaging solutions and systems that drive customer performance and sustainability. At Sealed Air, innovation is our foundation – and people are our power. Join a team that thrives on collaboration, purpose-driven work, and creating tangible value for customers and the planet.

About the Role:

As our SMB Account Manager, you'll be the face and voice of Sealed Air for our small and medium-sized business customers. You will own and grow customer relationships by delivering exceptional service, strategic insights, and value-driven recommendations. From onboarding new customers to growing wallet share with existing accounts, you'll have a critical role in fueling our regional success.

This is more than a sales role - it's an opportunity to work cross-functionally and become an integral player in our high-performance sales ecosystem. You'll be part of a company that's making bold moves to reinvent packaging, with solutions that are as innovative as they are sustainable.

What You'll Do:

• Be the go-to partner for your assigned SMB customers, ensuring proactive communication and rapid response to all inquiries
• Build deep customer knowledge by researching accounts, identifying key stakeholders, and understanding business challenges
• Own and manage your pipeline through our CRM system (Salesforce or SAP C4C) with precision and integrity
• Deliver timely and accurate forecasts, and share progress updates with sales leadership
• Learn the competitive landscape and clearly articulate Sealed Air's value proposition in every customer interaction
• Drive sales performance to meet or exceed monthly and quarterly quotas
• Re-engage dormant accounts and execute strategic win-back campaigns
• Collaborate with cross-functional teams including Account Managers, Technical Service, and Customer Service to ensure seamless customer experiences
• Champion Sealed Air's solutions, sustainability mission, and innovation in every conversation
• Travel up to 10% of the time

Qualifications

Who You Are:

• You hold a Bachelor's degree (Business preferred) or bring equivalent experience to the table
• Eager to launch your career in sales or account management; internship, project, or customer-facing experience is a plus
• You're tech-savvy with working knowledge of CRM platforms (Salesforce or SAP C4C) and Microsoft Office Suite
• You're an excellent communicator who listens deeply, thinks critically, and presents ideas clearly
• You bring a strong business sense and can translate technical offerings into customer value
• You're goal-oriented, coachable, and motivated by achievement
• You thrive in collaborative environments and enjoy working across teams
• You're curious by nature and always looking for ways to add more value

Why You'll Love Working at Sealed Air:

• Purpose-driven work with a global leader in sustainable packaging
• Innovation-first culture that rewards creativity and fresh thinking
• Opportunities to grow-professionally and personally
• Collaborative, supportive team with strong leadership
• Competitive compensation and a comprehensive benefits package

Are you ready to make a meaningful impact for customers, your team, and the planet?

Apply today and help us create a better way for life.

Information at a Glance

WHY WORK AT SEALED AIR?

It is our responsibility to leverage what we have to affect positive and meaningful change for our communities and planet using Sealed Air's global resources and expertise.

Corporate sustainability - it's about improving the lives of people around the world by addressing pressing needs in the communities where we and our customers operate.

Customer Success - meeting our customers' needs. At Sealed Air it's more than a goal, it's an integral part of our business practices, our innovative solutions, and our values.

Leaving our communities better than we found them through dedication of time, talent and resources.