SMB Account Manager, Owners

Procore; Carpinteria (CA); On-site; USD 92,000 - 127,000; Full time

Benefits offered by this job

Equity compensation

Bonus incentive compensation

Job summary

Procore is seeking an SMB Account Manager, Owners, to serve as the main contact for existing SMB accounts and maximize renewals and expansion, collaborating with Customer Success and other Sales members to grow revenue.

This position can be based in Carpinteria, CA, Austin, TX, or Tampa, FL, with immediate start. You will manage leads, forecasts, and expansions while building trusted customer relationships across teams.

Qualifications

• BA/BS or equivalent experience preferred.
• 2+ years of demonstrated successful software sales, preferably B2B.
• Experience using a consultative, solution-based sales methodology.
• Proven record of success in an inside sales-based selling model.
• Ability and resilience to work in a fast-paced sales environment.
• Ability to develop trusted relationships.
• Post-sale revenue expansion experience preferred.
• Proficiency with Google Workspace, Slack, and online collaboration tools.
• Experience with CRM and opportunity management systems, preferably Salesforce.com.
• Proven ability to develop and manage pipeline and forecasting.

Responsibilities

• Timely follow-up and qualification of new prospects from marketing or Customer Success leads.
• Manage and maintain accurate leads, opportunities, and account information in Salesforce.
• Develop and execute prospecting plans for territory development to establish rapport.
• Network and research accounts, identify key players, generate interest, and obtain business requirements.
• Maintain accurate forecasts; provide sales management with reports on activities.
• Upgrade and expand product offerings to current SMB clients in your book.
• Pursue and increase knowledge of key competitors to communicate value.
• Achieve or exceed monthly and quarterly targets.
• Obtain repeat business, referrals, and references from customers.

Skills

Consultative selling

Relationship building

Forecasting

Prospecting

Territory development

Education

Bachelor's degree

Tools

Salesforce.com

Google Workspace

Slack

Job description

We're looking for an SMB Account Manager, Owners to join Procore's Sales team. In this role, you'll serve as the main point of contact for existing small and medium business (SMB) accounts while also leveraging your understanding of Procore's products and processes to maximize renewals and expansion. You'll collaborate with Customer Success and other Sales members to maintain and expand our customer revenue base.

This position can be based in our Carpinteria, CA, Austin, TX, or Tampa, FL offices. We are looking for candidates to join us immediately!

What you’ll do:

• Timely follow-up and qualification of new prospects from either customer requests generated by marketing or leads developed by our Customer Success team
• Manage and maintain accurate leads, opportunities, and account information within Salesforce.com
• Develop and execute prospecting plans for territory development to establish rapport, build relationships, and create opportunities
• Network and research accounts, identify key players, generate interest, and obtain business requirements
• Maintain accurate and up-to-date forecasts; provide sales management with reports on sales activities and projects as requested
• Upgrade and expand product offerings to current SMB clients in your immediate book of business
• Pursue and increase knowledge of key competitors to ensure that our value proposition is effectively communicated to customers
• Achieve or exceed monthly and quarterly targets
• Obtain repeat business, referrals, and references by applying an understanding of the unique requirements of your customers

What we're looking for:

• BA/BS or equivalent experience preferred
• 2+ years of demonstrated successful software sales, preferably B2B
• Experience using a consultative, solution-based sales methodology desired
• Proven record of success in an inside sales-based selling model
• Ability and resilience to work in a fast-paced sales environment
• Ability to develop trusted relationships
• Post-sale revenue expansion experience preferred
• Proficiency with Google Workspace, Slack, and online collaboration tools
• Experience with CRM and opportunity management systems, preferably Salesforce.com
• Proven ability to develop and manage pipeline and forecasting

Base Pay Range:

26.65 - 36.60 USD Annual

On Target Earning Range:

92,400.00 - 127,050.00 USD Annual

This role may also be eligible for Equity Compensation and/or Bonus Incentive Compensation. Procore is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location.

For Los Angeles County (unincorporated) Candidates:

Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.

A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.