SMB Account Executive

Rippling; New York (NY); On-site; USD 80,000 - 120,000; Full time

Job summary

Rippling, a global HR, IT, and Finance platform, is seeking an SMB Account Executive in New York to manage inbound leads, run discovery calls, deliver product demos, and close deals. You will qualify opportunities, coordinate with Customer Success, and maintain strong CRM hygiene to drive revenue growth.

You will work with business owners and operations professionals to map Rippling’s labor management solutions to their needs, learn the full product suite, and participate in ongoing training to

Qualifications

• 1+ years of quota carrying experience in software or technology sales
• Functional knowledge of workforce management solutions, accounting software, HR systems and payroll applications
• Technology savviness and ability to quickly learn new tools
• Proven ability to collaborate and build strong relationships with external customers
• Excellent verbal and written communication skills including meeting management
• Excellent organizational and time management skills
• Bachelor's degree or equivalent combination of education, experience, and training
• Experience in software/tech industry, SaaS experience preferred
• HubSpot experience is a plus
• Experience with technology companies is a plus

Responsibilities

• Manage a high volume of inbound leads for buyers with 21 to 200 shift workers. Conduct discovery calls, product demos, and presentations to show value of Rippling's products
• Achieve revenue quota targets and handle all aspects of the sales process from initial contact to closing deals
• Qualify opportunities and engage cross-functional team members to help sell
• Maintain CRM and pipeline hygiene and provide weekly bookings forecasts to leadership
• Become a product expert delivering demos and guided trial experiences
• Participate in ongoing training focused on product knowledge and sales skills
• Present results and business to leaders and peers regularly
• Collaborate with Customer Success to ensure smooth transition to training and onboarding
• Share feedback with Sales leadership and cross-functional teams for continual improvement

Skills

Quota carrying sales

SaaS/tech sales

Discovery calls

Product demos

CRM hygiene

Communication

Time management

Collaboration

Education

Bachelor's degree

Tools

HubSpot

Job description

Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.

Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds.

Based in San Francisco, CA, Rippling has raised $1.4B+ from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes.

We prioritize candidate safety. Please be aware that all official communication will only be sent from @ Rippling.com addresses.

What You’ll Do

As an SMB Account Executive, you will be working with business owners, scheduling managers, and operations professionals to help solve challenges surrounding labor management. You’ll qualify their fit for Rippling’s products and help them realize value through discovery conversations, product demos and testing periods. You’ll develop a keen understanding of labor management across multiple industries and will display a strong problem solving ability to map our flexible solution to their specific needs. You will also explore interest and fit of Rippling’s broader product suite including Payroll, HR, Spend and more. In this role you will:

• Manage a high volume of inbound leads for buyers with 21 to 200 shift workers. Conduct effective discovery calls, product demos, and presentations that showcase the value of Rippling's products.
• Achieve revenue quota targets and handle all aspects of the sales process, from initial contact to closing deals
• Qualify opportunities for Rippling’s products and engage cross-functional team members to help sell
• Maintain good CRM and pipeline hygiene to manage a pipeline of deals and follow-up activity. Provide weekly bookings forecasts to leadership
• Become a product expert providing demos and guided trial experiences to prospects
• Participate in ongoing professional training and development focused on product knowledge and sales skillset
• Present your results and your business to leaders and peers on a recurring basis
• Partner with our Customer Success and Care teams to ensure a positive experience through the customer’s smooth transition to training and onboarding
• Work collaboratively with peer Account Executives in sharing best practices
• Share feedback and insights with Sales leadership and cross-functional teams including Marketing and Product in pursuit of continual improvement

Who You Are

You are a rare combination of talents including technology acumen, business comprehension, and the ability to communicate seamlessly with prospective customers. You are curious, dependable, resourceful, and get joy from going beyond to make customers successful. You are motivated by a strong, innovative, and passionate work culture and are constantly searching for ways to improve, inspire others, and add value.

Experience and Skills Needed

• 1+ years of quota carrying-experience in software or technology sales, SaaS implementation, mobile apps or cloud software
• Functional knowledge of workforce management solutions, accounting software, human resources systems and payroll applications
• Technology savvy and ability to quickly learn new things
• Proven ability to collaborate and build strong relationships with external customers
• Excellent verbal and written communication skills, including the ability to manage meetings
• Excellent organizational and time management skills
• Bachelor's degree or any equivalent combination of education, experience, and/or training required
• Experience in the software or technology industry, preferably with SaaS industry experience (nice to have)
• Experience with HubSpot (nice to have)
• Experience with working with technology companies (nice to have)