SMB Account Director, Talent Solutions

SmartRecruiters, Inc.; New York (NY); Hybrid; USD 112,000 - 160,000; Full time

Job summary

LinkedIn is seeking an Account Director to act as a trusted adviser for our SMB clients, focusing on engaging with Talent, Learning & Glint solutions. You will manage territory and accounts, forecast responsibly, and align offerings to customer objectives, driving growth while maintaining client advocacy.

The hybrid role blends remote work with select office days, emphasizing relationship-building across stakeholders.

Qualifications

• 2+ years of applicable sales experience.
• Experience with HR software is preferred.
• Experience with SaaS opportunities and Dynamics/D365 platform is preferred.
• Experience selling IT solutions and strong forecasting skills.

Responsibilities

• Is disciplined in Territory and Account Planning, Forecasting, and Quota Attainment.
• Builds relationships with multiple stakeholders across the customer's organization.
• Leads with solutions and negotiates to align with customer objectives.
• Drives customer growth by identifying opportunities to deliver greater value.

Skills

Account Management

Renewal Retention

Territory Planning

Communication

Negotiation

Education

BA/BS degree

Tools

CRM

Job description

LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

Job Description

At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.

We are looking for an Account Director to join our team as a trusted adviser with a relentless focus on bringing value to our customers within ourSMBsector. You will be responsible for helping our customers effectively engage withoursolutions (Talent, Learning & Glint). You will be dedicated to making our customers stronger and seeking out opportunities for growth. Although you possess a strategic approach to selling and strive to meet/exceed revenue goals, you will always have your clients’ best interest in mind and act as their internal advocate to ensure they are set up for success.

Responsibilities:

• Is disciplined in Territory and Account Planning, Forecasting, and Quota Attainment
• ResearchesCustomer’s business and prepares thoughtful questions and insights in advance of customermeetings
• Asks layered, open-ended questions to understand and clarify Customer’s objectives and challenges beyond surface-leveldetail
• Builds relationships with multiple stakeholders (vertically and horizontally) across the Customer’sorganization
• Shifts communication style and content to fit the needs of differentstakeholders
• Leads with Solutions, not products, when making recommendations aligned to Customer objectives
• Sells withIntegrity
• Drives customer decision making by achieving shared vision and proactively considering the value props that tie all stakeholderstogether
• Thinks commercially and applies business acumen when crafting & negotiating commercialagreements
• Uses data and insights to support investment recommendations or overcome customerobjections
• Proactively mitigates churn risk by adopting a smart, customer-centricapproach
• Engages customers throughout to confirm and clarify value andadaptsa strategy when needed to optimizeROI
• Drives Customer growth by proactively identifying opportunities to deliver greater customervalue
• Applies business acumen in Account Planning by considering economic, industry, and company factors with aCustomer-centriclens
• Maps all key stakeholders in an account to assess the strength of the account relationship and createaccountoutreachstrategy
• Agrees to joint accountability with colleagues and cross-functional teams for optimal customersuccess
• Practiceshumility and asks for help from colleagues when faced with a challenge orunknown
• Followsbest practices when using CRM and other Sales tools in order to manage the Sales and Buyer cycles

Qualifications

Basic Qualifications:

• 2+ years of applicable sales experience

Preferred Qualifications:

• Experience with HR software
• BA/BS degree or equivalent in a related field
• Experience with SaaS opportunities and Dynamics/D365 platform
• Experience selling ITsolutions
• Knowledge of software contract terms and conditions with the ability to create fairtransactions
• Strong negotiation and accurate forecasting skills
• Experience carrying a revenue target with the ability to develop compelling strategies that deliverresults
• Excellent communication, negotiation and forecastingskills
• Demonstrated ability to find and manage high-level business in anevangelistic salesenvironment
• Ability to gather and use data to inform decision making and persuadeothers
• Ability to assess business opportunities and read prospectivebuyers
• Ability to orchestrate the closure of business with an accurate understanding of prospectneeds
• Ability to be coachable
• Ability to include multiple partners and members of the company management team using competitive selling to position company products against direct and indirectcompetitors

Suggested Skills:

• Account Management
• Renewal Retention
• Territory Planning
• Communication

LinkedIn is committed to fair and equitable compensation practices.

The pay range for this role is $112,000 to $160,000. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor.

We seek candidates with a wide range of perspectives and backgrounds and we are proud to be an equal opportunity employer. LinkedIn considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

LinkedIn is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful.

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• Documents in alternate formats or read aloud to you
• Having interviews in an accessible location
• Being accompanied by a service dog
• Having a sign language interpreter present for the interview

A request for an accommodation will be responded to within three business days. However, non-disability related requests, such as following up on an application, will not receive a response.

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