Smart Home Security Technician

SafeStreetsUSA; New Haven (CT); Remote; USD 60,000 - 80,000; Full time

Job summary

Join a forward-thinking company dedicated to enhancing residential safety through innovative Smart Security solutions. As a Smart Security Pro, you will engage directly with customers, helping them create tailored security packages that meet their unique needs. With no cold calling involved, your focus will be on providing exceptional service and support, ensuring families feel safe and secure in their homes. This role offers a flexible work environment, ongoing training, and the potential for uncapped commissions, making it an exciting opportunity for those passionate about customer service and safety. If you're ready to make a difference, this is the perfect chance to jumpstart your career in the Smart Security industry.

Benefits

$700 monthly vehicle stipend + gas card

Uncapped commission structure

Company-provided equipment and select tools

Ongoing training and professional development

Opportunities for career advancement

Scheduling flexibility

Qualifications

• L6 or higher license required to ensure compliance and safety.
• Strong customer service and communication skills are essential.

Responsibilities

• Create customized Smart Security solutions for homeowners.
• Provide 5-star customer interaction and support.

Skills

Customer Service

Communication Skills

Negotiation Skills

Interpersonal Skills

Entrepreneurial Mindset

Education

L6 or higher license

Tools

Smartphone

Tablet

Personal Protective Equipment (PPE)

Job description

Our Smart Security Pro’s mission is to show our residential customers that they are truly valued as we have a strong emphasis on providing an unparalleled 5-Star experience unmatched in the Smart Security industry.

As an SSP, you'll play a pivotal role in what matters most to our customers: enhancing the safety and security of their families and homes.

We know what it takes to be successful here at SafeStreets. If you have a passion for making a difference in people’s lives, and a winning mindset, we will assist you in creating a seamless transition into a new career.

* L6 (or higher level) license required

The process is simple. There is no cold calling or D2D sales involved.

We get your foot in the door by connecting customers to you who are already interested in ADT home security. In-home appointments are scheduled and provided for you by our Inside Sales team. By helping customers review their security options on-site and move forward with a custom home security package designed by you, you will have the opportunity to earn uncapped sales commissions based on how the homeowner decides to protect their home. The best part is you control the process from start to finish, leaving the customer better protected than before you arrived.

What do you need to be qualified for this position?

As long as you have an L6 or higher license, you’ll need nothing more than a passion for customer service, and a desire to help keep others safe and secure. We provide the tools/equipment, paid training, and post-training support you will need. We even hand deliver the customers to you – no need to go searching for your own leads!

* L6 (or higher level) license required

What we Offer:

• $40-$50/hour
• $700 monthly vehicle stipend + gas card
• Uncapped commission structure
• Company-provided equipment and select tools
• Remote and independent work environment
• Ongoing training and professional development opportunities
• Opportunities for career advancement within a rapidly growing organization
• Scheduling flexibility

The Responsibilities:

• Helping homeowners create customized Smart Security solutions for their personal needs
• 5-star Customer interaction – every day is a new opportunity; you’ll be the first face-to-face contact our customers have with SafeStreets!
• Customized installation, troubleshooting, and demonstration of ADT-monitored security systems

Qualifications:

• Entrepreneurial and career-oriented mindset
• Excellent communication, negotiation, and interpersonal skills
• Reliable vehicle and valid driver's license
• Proof of vehicle insurance (100/300/100 minimum)
• Smartphone/tablet

SafeStreets values the safety of our employees and customers. That is why we are committed to providing personal protective equipment (PPE) or stipends to our technicians to further ensure their safety.

This job entails meeting certain physical requirements, including the ability to work above head level, carry loads of 30-50 pounds (such as equipment boxes and ladders), operate power tools, and navigate confined spaces like attics and crawl spaces.

Safe Streets is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or terminate, will be based on merit, competence, performance, and business needs. Safe Streets does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), marital status, age, national origin, sexual orientation, disability, genetic information, military service, or any other status protected under federal, state, or local law.

Applicants have rights under Federal Employment Laws.