Smart Home Security Technician

SafeStreetsUSA; Charlotte (NC); Remote; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking passionate individuals to join their team as Smart Security Pros. In this role, you'll enhance the safety of families by providing tailored security solutions without the hassle of cold calling. With a focus on customer service and a strong sales background, you will engage with interested clients, helping them choose the best security options for their homes. This innovative firm offers a competitive base salary along with uncapped commission opportunities, making it an exciting chance to grow your career while making a difference in people's lives. Join a rapidly evolving organization that values your contributions and offers ongoing training and professional development.

Benefits

Competitive Base Salary

Uncapped Commission Structure

Company-Provided Equipment

Ongoing Training

Career Advancement Opportunities

Scheduling Flexibility

Medical/Dental/Vision Insurance

401K

Same-day and Holiday Bonuses

Loyalty Bonuses

Qualifications

• Passion for customer service and a strong sales background required.
• Reliable vehicle and proof of insurance necessary for the role.

Responsibilities

• Help homeowners create customized Smart Security solutions.
• Provide 5-star customer interaction as the first contact.

Skills

Customer Service

Sales Skills

Communication Skills

Negotiation Skills

Interpersonal Skills

Education

High School Diploma

Valid Driver's License

Tools

Smartphone

Tablet

Job description

Our Smart Security Pro’s mission is to show our residential customers that they are truly valued as we have a strong emphasis on providing an unparalleled 5-Star experience unmatched in the Smart Security industry.

As an SSP, you'll play a pivotal role in what matters most to our customers: enhancing the safety and security of their families and homes.

We know what it takes to be successful here at SafeStreets. If you have a passion for making a difference in people’s lives, a strong sales background, and a winning mindset, we will assist you in creating a seamless transition into a new career.

The process is simple. There is no cold calling or D2D sales involved.

We get your foot in the door by connecting customers to you who are already interested in ADT home security. In-home appointments are scheduled and provided for you by our Inside Sales team. By helping customers review their security options on-site and move forward with a custom home security package designed by you, you will have the opportunity to earn uncapped sales commissions based on how the homeowner decides to protect their home. The best part is you control the process from start to finish, leaving the customer better protected than before you arrived.

What do you need to be qualified for this position?

Nothing more than a passion for customer service, a strong sales background, and a desire to help keep others safe and secure. We provide the tools/equipment, paid training, and post-training support you will need. We even hand deliver the customers to you – no need to go searching for your own leads!

SafeStreets is always evolving!

SafeStreets set out to make some big changes to kick off 2025 with how our Smart Security Pros are paid and we now have the best compensation plan in the industry! Here's what our SSP's look forward to:

• Highest sales commission opportunities in the industry with our technicians earning on average 25% commission - UNCAPPED!
• More than 30% of our field earned over $100k+ in 2024
• Increased Mileage pay with pay kicking in nearly 3x earlier than previously
• Paid for every installation action taken on site
• Same-day and Holiday bonuses
• More upgrade commission options
• Doubled Referral pay opportunity
• Doubled our yearly loyalty bonuses

What we Offer:

Competitive base salary with generous and uncapped commission structure
Company-provided equipment and select tools
Remote and independent work environment
Ongoing training and professional development opportunities
Opportunities for career advancement within a rapidly growing organization
Scheduling flexibility
Medical/Dental/Vision/Life Insurance/401K

The Responsibilities:

1. Helping homeowners create customized Smart Security solutions for their personal needs
2. 5-star Customer interaction – every day is a new opportunity; you’ll be the first face-to-face contact our customers have with SafeStreets!
3. Customized installation, troubleshooting, and demonstration of ADT-monitored security systems

Qualifications:

1. Entrepreneurial and career oriented mindset
2. Excellent communication, negotiation, and interpersonal skills
3. Reliable vehicle and valid driver's license
4. Proof of vehicle insurance (100/300/100 minimum)
5. Smartphone/tablet

SafeStreets values the safety of our employees and customers. That is why we are committed to providing personal protective equipment (PPE) or stipends to our technicians to further ensure their safety.

This job entails meeting certain physical requirements, including the ability to work above head level, carry loads of 30-50 pounds (such as equipment boxes and ladders), operate power tools, and navigate confined spaces like attics and crawl spaces.

Safe Streets is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or terminate, will be based on merit, competence, performance, and business needs. Safe Streets does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), marital status, age, national origin, sexual orientation, disability, genetic information, military service, or any other status protected under federal, state, or local law.