Smart Home Security Technician

SafeStreetsUSA; Annapolis (MD); Remote; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking passionate individuals to join their team as Smart Security Pros. This role offers a unique opportunity to enhance the safety of families while providing an exceptional customer experience. You will be responsible for helping homeowners design personalized security solutions, ensuring they feel secure and valued. With a strong emphasis on training and support, you will have the tools to succeed without the pressure of cold calling. Enjoy a competitive salary with uncapped commissions, flexible scheduling, and opportunities for career advancement in a rapidly growing organization. If you are driven by a desire to help others and excel in a sales environment, this position is perfect for you.

Benefits

Competitive base salary

Generous uncapped commission structure

Company provided equipment

Ongoing training opportunities

Career advancement opportunities

Scheduling flexibility

Qualifications

• Strong sales background and passion for customer service are essential.
• Must have reliable vehicle, valid driver's license, and proof of insurance.

Responsibilities

• Help homeowners create customized Smart Security solutions.
• Provide 5-star customer interaction as the first contact.
• Install and troubleshoot ADT-monitored security systems.

Skills

Customer Service

Sales Background

Communication Skills

Negotiation Skills

Interpersonal Skills

Education

High School Diploma

Tools

Smartphone

Tablet

Personal Protective Equipment (PPE)

Job description

Our Smart Security Pro’s mission is to show our residential customers that they are truly valued as we have a strong emphasis on providing an unparalleled 5-Star experience unmatched in the Smart Security industry.

As an SSP, you'll play a pivotal role in what matters most to our customers: enhancing the safety and security of their families and homes.

We know what it takes to be successful here at Safestreets. If you have a passion for making a difference in people’s lives, a strong sales background, and a winning mindset, we will assist you in creating a seamless transition into a new career.

The process is simple. There is no cold calling or D2D sales involved.

We get your foot in the door by connecting customers to you who are already interested in ADT home security. In-home appointments are scheduled and provided for you by our Inside Sales team. By helping customers review their security options on-site and move forward with a custom home security package designed by you, you will have the opportunity to earn uncapped sales commissions based on how the homeowner decides to protect their home. The best part is you control the process from start to finish, leaving the customer better protected than before you arrived.

What do you need to be qualified for this position?

Nothing more than a passion for customer service, a strong sales background, and a desire to help keep others safe and secure. We provide the tools/equipment, paid training, and post-training support you will need. We even hand deliver the customers to you – no need to go searching for your own leads!

What we Offer:

• Competitive base salary with generous and uncapped commission structure
• Company provided equipment and select tools
• Remote and independent work environment
• Ongoing training and professional development opportunities
• Opportunities for career advancement within a rapidly growing organization
• Scheduling flexibility

The Responsibilities:

• Helping homeowners create customized Smart Security solutions for their personal needs
• 5-star Customer interaction – every day is a new opportunity; you’ll be the first face-to-face contact our customers have with SafeStreets!
• Customized installation, troubleshooting, and demonstration of ADT-monitored security systems

Qualifications:

• Entrepreneurial and career oriented mindset
• Excellent communication, negotiation, and interpersonal skills
• Reliable vehicle and valid driver's license
• Proof of vehicle insurance (100/300/100 minimum)
• Smartphone/tablet

SafeStreets values the safety of our employees and customers. That is why we are committed to providing personal protective equipment (PPE) or stipends to our technicians to further ensure their safety.

This job entails meeting certain physical requirements, including the ability to work above head level, carry loads of 30-50 pounds (such as equipment boxes and ladders), operate power tools, and navigate confined spaces like attics and crawl spaces.

Safe Streets is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or terminate, will be based on merit, competence, performance, and business needs. Safe Streets does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), marital status, age, national origin, sexual orientation, disability, genetic information, military service, or any other status protected under federal, state, or local law.