Smart Home Programmer & Field Technician – Savant, Lutron, High-End Residential

Springboard Media, Inc; Philadelphia (Philadelphia County); On-site; USD 60,000 - 80,000; Full time

Job summary

Springboard Automation is seeking a Smart Home Programmer & Field Technician to support luxury home technology installations in the Greater Philadelphia Area. This role involves programming high-end systems, direct field work, and collaborating with various teams to deliver exceptional service. The ideal candidate will have experience with Savant, Lutron, and possess strong troubleshooting skills. Competitive hourly pay and a full benefits package are offered, alongside a vibrant workplace culture.

Benefits

Full benefits package

401k match

Room for growth and advancement

Qualifications

• Experience with Savant, Lutron, and Sonos systems required.
• Strong A/V, lighting, and networking troubleshooting skills.
• Background in construction, electrical, or carpentry is a plus.

Responsibilities

• Program and configure smart home automation systems.
• Install TVs, speakers, motorized shades, and networking equipment.
• Troubleshoot connectivity and system issues on-site.

Skills

Programming Savant

Troubleshooting

Low-voltage wiring

Client communication

A/V installation

Networking

Education

2 years in residential A/V installation or home automation

Job description

Springboard Automation is the leading provider of luxury home technology to families in the Greater Philadelphia Area. We specialize in seamlessly integrating smart home systems—including lighting, shading, A/V, networking, and automation—into beautiful homes with precision, care, and world-class service. As we expand into new cities, we’re looking for dynamic team members who can deliver both high-level technical expertise and white-glove service.

We’re hiring a Smart Home Programmer & Field Technician with strong systems and programming expertise and hands-on experience in A/V installation and low-voltage integration. This role is perfect for someone who enjoys solving complex technical problems, programming high-end systems like Savant, Lutron, and Sonos, and still thrives in the field handling installations and on-site challenges.

You’ll play a key role in bringing luxury residential systems to life—from racks and wiring to final programming and client handoff. Every day will look a little different, and you'll work closely with a tight-knit team in a collaborative, problem-solving environment.

Day-to-Day Duties & Responsibilities:

• Program and configure Savant, Lutron, Sonos, and other home automation systems.
• Build, test, and troubleshoot smart home systems in both prewire and final install stages.
• Perform physical installation of TVs, speakers, motorized shades, A/V racks, and network equipment.
• Run and terminate low-voltage wiring, manage cable infrastructure, and execute detailed fieldwork.
• Troubleshoot and resolve system and connectivity issues in the field.
• Collaborate with sales, engineering, and project management teams to deliver high-quality projects on time.
• Travel to job sites both locally and nationally as required (overnight travel may be occasional but expected).
• Communicate professionally with clients, builders, and trades to maintain the highest service standards.

Experience & Qualifications:

• Experience programming and configuring Savant, Lutron, Sonos, or similar smart home systems.
• Strong technical troubleshooting skills across A/V, lighting, shading, and networking systems.
• At least 2 years of experience in residential A/V installation and/or home automation.
• Skilled in low-voltage wiring, cable management, and system buildouts.
• Knowledge of IP networking, routers, access points, and network configurations is a strong plus.
• Background in construction, electrical, or carpentry work is helpful.
• Physically able to lift up to 50lbs, climb ladders up to 12 feet, and work on your feet for extended periods.
• Valid driver’s license and comfort traveling to job sites as needed.
• A detail-oriented, reliable, and client-facing mindset.

Who We Are:

Springboard Automation helps luxury homeowners realize beautiful possibilities, seamlessly integrating technology into the home. We offer a fun and healthy work environment, competitive pay, a full benefits package including health insurance, 401k match, and plenty of room for continued growth and advancement. Maintaining a great culture and happy customers are our top priorities, and we're looking for positive, professional, results-driven individuals to join our incredible team.

In every aspect of our work, we strive to embody our core values:

• Go Above and Beyond to exceed expectations
• Own the Problem with empowered resolution
• Say it Positive by maintaining optimism in all situations
• Be a Trusted Resource to guide clients to the best solutions
• Maximize Employee Happiness by fostering a fulfilling work-life balance

Think you're the perfect fit? Step up and join our dynamic team for a fulfilling role at the forefront of luxury residential A/V integration.

Pay Range: $26-$39 per hour dependent on experience and additional factors.This is an hourly, non-exempt role.