Smart Home Consultant

ADT; West Valley City (UT); On-site; USD 17,000 - 105,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Tuition reimbursement

Company vehicle

Paid time off

Job summary

ADT is seeking a Smart Home Consultant in West Valley City, Utah. You will deliver in-home consultations and recommend smart home security solutions, earning an average of $105,000 annually with uncapped commissions.

The role requires strong customer communication skills and a high school diploma. You’ll benefit from medical insurance, a 401(k), and a flexible work schedule.

Qualifications

• Valid driver’s license and clean driving record required.
• Strong understanding of how multiple products interact within home networks.
• Ability to climb, lift 10 or more pounds.

Responsibilities

• Deliver in-home consultations and assessments.
• Recommend smart home solutions based on customer goals.
• Install and activate security hardware and devices.

Skills

Customer-focused communication skills

Technical aptitude with smart devices

Ability to work in varied conditions

Education

High school diploma or equivalent

Job description

Company Overview

ADT has been in the business of helping save lives since 1874. As the #1 smart home security provider in the U.S., we help protect and connect families, businesses, and larger commercial customers every day. Our continuous innovation, advanced technology, and strategic partnerships deliver products and services that help protect life and valuables, whether at home, your business, or on the go. Above all, our mission is clear: we help save lives for a living.

Job ID

3020479

What you will do

• Deliver in-home consultations and assessments
• Recommend smart home and security solutions based on customer goals
• Install and activate security hardware, cameras, IoT devices, and smart home products
• Integrate new products with the customer’s existing setup
• Troubleshoot and resolve technical questions
• Complete customer onboarding and product education
• Build long-term customer confidence through proactive support
• Identify upsell opportunities that strengthen home protection

What you need to be successful

• High school diploma or equivalent
• Valid driver’s license and clean driving record required; additional licensing may be needed based on location
• Strong customer-focused communication skills
• Technical aptitude with smart device ecosystems and connected technologies
• Ability to understand how multiple products interact within a home network
• Advise customers on the best system design and setup to support their safety goals
• Continuous learner who adapts to new tools and technologies
• Ability to climb, lift 10 or more pounds, and work indoors/outdoors in varied conditions

How ADT invests in you

Hourly Pay: $17.00

Earning Potential: With uncapped commissions, job-completion pay, quality bonuses, and referral incentives, Smart Home Consultants earn an average of $105,000 annually.

Training Pay: For your first three weeks, you’ll earn $320 per week as you complete hands‑on training and learn the systems, tools, and technology that set you up for long-term success.

Benefits

• Medical, dental, and vision insurance
• 401(k) with company match
• Tuition reimbursement
• Company vehicle
• Short- and long-term disability, life insurance, and well-being programs
• Paid time off
• Culture of professional development and career growth opportunities
• Flexible work schedule to accommodate you and your customers’ needs
• Click here to view our full benefit offerings

Why you’ll love working here

• We boldly shape the future, embracing change, taking smart risks, and continuously improving to create the best experiences.
• We lead by taking ownership, empowering you to make decisions, solve problems proactively, and support each other with empathy.
• We elevate to serve a greater purpose, going above and beyond to earn trust, celebrate wins, and value every perspective.
• We unite and win together, fostering teamwork, breaking down silos, and achieving shared goals through inclusivity and collaboration.

Equal Opportunity Statement

ADT is an Equal Employment Opportunity (EEO) Employer. We celebrate diversity and are committed to building an inclusive team that represents a variety of backgrounds, perspectives, and skills. ADT strives to ensure every employee and applicant feels valued. Visit us at jobs.adt.com/diversity to learn more.

Compliance for Los Angeles Applicants

Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Compliance for Philadelphia Applicants

Background checks will be conducted during the employment process. Any information will be reviewed through an individualized assessment in accordance with the Philadelphia Fair Criminal Record Screening Standards Ordinance.