Smart Home Consultant

ADT; New York (NY); On-site; Full time

Job summary

Join ADT as a Smart Home Consultant, where you will act as a key point of contact for home automation clients. Your role involves installing and activating security products, providing customer training, and enhancing customer relations. Enjoy a comprehensive training program, a full benefits package, and the potential for unlimited commissions as you help families secure their homes.

Benefits

Comprehensive paid training program

Health benefits including dental and vision

401(k) with employer matching

Company vehicle provided

Tuition reimbursement

Paid vacation time

Employee referral bonuses

Qualifications

• Ability to install and activate security and Smart Home products.
• Valid driver's license required.
• Strong customer service orientation.

Responsibilities

• Perform installation and activation of home security and smart home devices.
• Complete in-home consultations and customer onboarding.
• Provide technical advice and answer customer inquiries.

Skills

Relationship Building

Technical Aptitude

Customer Service

Installation Skills

Education

High School diploma or equivalent

Job description

2 days ago Be among the first 25 applicants

Company Overview:

ADT has been in the business of helping save lives since 1874. As the #1 smart home security provider in the U.S., we help protect and connect families, businesses and larger commercial customer every day. Our continuous innovation, advanced technology and strategic partnerships deliver products and services that help protect life and valuables, whether at home, your business or on the go. And as times change, so do we. Above all, our mission is clear: we help save lives for a living. Looking for a career where you can make a real impact? Join our team today and put purpose behind your paycheck. #WeAreADT

3016974

Company Overview:

ADT has been in the business of helping save lives since 1874. As the #1 smart home security provider in the U.S., we help protect and connect families, businesses and larger commercial customer every day. Our continuous innovation, advanced technology and strategic partnerships deliver products and services that help protect life and valuables, whether at home, your business or on the go. And as times change, so do we. Above all, our mission is clear: we help save lives for a living. Looking for a career where you can make a real impact? Join our team today and put purpose behind your paycheck. #WeAreADT

Check out more about life at ADT here.

Position Overview

As a Smart Home Consultant, you will be a sales solutions expert and a brand ambassador for ADT’s 6 million customers. As the key point of contact for home automation clients, you will answer inquiries, provide technical advice, and demonstrate how to use new products and services. Additionally, in this role, you will install and activate security and Smart Home products while upselling solutions that best meet the needs of ADT’s residential customers.

A day in the life of a Smart Home Consultant looks like this:

• Build relationships between new customers and the ADT brand and product portfolio
• Complete in-home consultation and assessment
• Perform installation and activation of equipment – including home security camera, security hardware, and IoT and smart home devices
• Complete customer onboarding and education of key products and services
• You will work in a dynamic, collaborative environment, working closely with customers and coworkers
• This role involves providing solutions by visiting customers at their homes or businesses
  
  

Training Program:

ADT offers a comprehensive paid training program for this role regardless of experience. Our team is enthusiastic about developing you into a best-in-class Smart Home Consultant.

Job Requirements

• High School diploma or the equivalent
• Valid driver's license
  
  

When you commit to ADT —we commit to you. Our employees receive a comprehensive, full benefits package that includes:

• Comprehensive paid training program
• Full benefits on the 1st of the month after 31 days of employment
• Health= Medical & Prescription, Dental, Vision, Health Savings & Flex Spending
• Future= 401(k) with employer matching
• Life= Paid vacation time
• Company vehicle provided
• Base salary plus the potential to earn unlimited commissions and ability to earn additional pay for completing jobs and exceeding quality standards
• Tuition reimbursement
• Employee Referral bonuses – when you refer a friend or family members
  
  

Pay And Benefits Disclosure

The pay rate for this role is $19.55 an hour plus commission. We offer employees access to healthcare benefits, a 401(k) plan and company match, short-term and long-term disability coverage, life insurance, wellbeing benefits and paid time off among others. Employees accrue up to 120 hours in their first year. Your accrual rate increases after your first year. We also offer 6 paid holidays.

ADT is an Equal Employment Opportunity (EEO) Employer. We celebrate diversity and are committed to building an inclusive team that represents a variety of backgrounds, perspectives, and skills. ADT strives to ensure every employee and applicant feels valued. Visit us at jobs.adt.com/diversity to learn more.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Security and Investigations

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