Small Group Account Manager

Hilb Group; Cranston, Chapel Hill (RI, NC); Hybrid; USD 45,000 - 75,000; Full time

Job summary

Join a forward-thinking company as a Small Group Benefits Account Manager, where you will play a vital role in managing employee benefits for small businesses. This hybrid position offers a dynamic work environment, allowing you to collaborate with a dedicated team while also working independently. You'll be responsible for overseeing a diverse portfolio of clients, ensuring they receive exceptional service and support. With a strong emphasis on professional development and a commitment to employee well-being, this role provides an excellent opportunity to grow your career in the benefits management field. If you're organized, motivated, and ready to make a difference, this is the perfect position for you.

Benefits

Company Paid Life Insurance

Long-Term Disability

Short-Term Disability

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with company match

Generous PTO

Voluntary Benefits

Qualifications

• 2-4 years of office experience required.
• Proficiency in Microsoft Office is essential.

Responsibilities

• Manage an employee benefits book of business for clients with 10-50 employees.
• Work with brokers and analysts to renew client accounts.

Skills

Organizational Skills

Communication Skills

Customer Service

Team Collaboration

Time Management

Education

Associate's Degree

Bachelor's Degree

Tools

Microsoft Office Suite

Outlook

Word

Excel

Job description

Overview

Grow With Us!At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Small Group Benefits Account Manager to join our team. This position can report to any of our agencies located in Cranston, RI; Mansfield, MA; Needham, MA; Southborough, MA; or Farmington, CT. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is a hybrid position.

Responsibilities:

• Primarily responsible for managing an employee benefits book of business consisting of clients with 10-50 enrolled employees.
• The SG-AM works along side the broker and benefit analyst team to renew their assigned list of clients.
• Maintain the company databases and working with outside carrier and vendors to provide day to day customer service.

Qualifications:

• Formal education in the form of an associate’s or bachelor’s degree is preferred, but not required.
• A minimum of 2-4 years working in an office setting is required.
• Candidates must be proficient users of the Microsoft Office suite, specifically Outlook, Word, and Excel, and must be comfortable and able to take incoming and make outgoing phone calls to clients and vendors.
• Applicants must be organized, efficient, and complete their work independently most of the time, but work collaboratively as part of a team, when needed.

• Required to obtain an Accident, Health & Life Producer’s License within 6 months of hire date and maintain good standing through completion of continuing education credits.

• A background in group benefits, human resources or customer service are highly requested!

Benefits:

• Company Paid Life Insurance, Long-Term and Short-Term Disability.
• Medical, Dental, Vision and FSA/HSA plans.
• 401(k) with company match.
• Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits.
• Generous PTO.
• An awesome team of professionals!

The Hilb Group is an equal opportunity employer, and we actively support and comply with all applicable federal, state, and local laws prohibiting all forms of discrimination in employment. Additionally, we have a zero-tolerance policy for all forms of harassment in violation of federal, state, and local laws.