Small Engine Technician: Repair, Service & Customer Care

Begell House Inc.; Wisconsin; Hybrid; USD 17,000 - 26,000; Full time

Benefits offered by this job

Medical, Prescription, Dental, Vision

Short & Long Term Disability

Life Insurance

401(K) with company match

Employee discount

Holiday and birthday off

Job summary

Blain's Farm & Fleet is hiring a Small Engine Technician to diagnose and repair outdoor power equipment such as chainsaws and lawnmowers. The role emphasizes delivering excellent customer service in a retail setting.

Responsibilities include diagnosing units, documenting repairs, assisting customers, and maintaining work orders while following safety policies. This full-time position offers a benefits package and competitive pay.

Qualifications

• Be 18 years of age or older.
• Be able to work evenings when needed and at least every other weekend.
• Prior small engine and/or automotive maintenance experience.
• Prior customer service experience.
• Prior Retail experience.
• Excellent communication skills.

Responsibilities

• Diagnose and repair small engine outdoor power equipment, recreational equipment/vehicles, and other mechanical equipment.
• Provide excellent service and an exceptional shopping experience. Assist customers by loading and unloading products, locating parts, and answering questions concerning repairs to their units.
• Diagnosing, assembling, and repairing all small engine and outdoor power equipment sold at Blain's Farm and Fleet stores.
• Document repairs on work orders, track units in the shop, complete and file/close out work orders.
• Assist with warranty claims and file them in a timely manner.
• Contact customer regarding work completion date.
• Attend training classes/seminars for repair technicians.
• Demonstrate awareness and compliance with Loss Prevention and safety policies and/or procedures.

Skills

Small engine maintenance

Customer service

Retail experience

Communication skills

Job description

Blain's Farm & Fleet is hiring a Small Engine Technician to diagnose and repair outdoor power equipment such as chainsaws and lawnmowers. The role emphasizes delivering excellent customer service in a retail setting.

Responsibilities include diagnosing units, documenting repairs, assisting customers, and maintaining work orders while following safety policies. This full-time position offers a benefits package and competitive pay.