Small Engine Technician

Farmandfleet; Rockford Township (IL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical benefits

Prescription benefits

Dental and Vision

Short & Long Term Disability

Life Insurance

401(K) with company match

Death & Service recognition programs

Job summary

Blain’s Farm & Fleet in Rockford Township, IL seeks a dedicated Small Engine Technician to diagnose and repair outdoor power equipment and recreational products. You will test repairs, prepare estimates, and manage work orders while delivering exceptional customer service.

The role emphasizes maintaining safety standards, communicating repair options to customers, and participating in ongoing training to stay current with equipment and warranty procedures.

Qualifications

• 1–3 years related experience preferred.
• Must be at least 18 years old.
• Manufacturer certifications are preferred (Stihl, Briggs & Stratton, etc).

Responsibilities

• Diagnose, repair, and perform routine maintenance on outdoor power equipment and related gear.
• Test repairs for safe operation and prepare repair estimates.
• Manage work orders, warranty claims, and document repairs.
• Provide excellent customer service during the repair process.
• Attend training classes/seminars for repair technicians.

Skills

1–3 years experience

18+ age requirement

Education

Manufacturer certifications preferred (Stihl, Briggs & Stratton)

Job description

Company & Benefits Information

At Blain’s Farm & Fleet we believe everyone deserves the opportunity to have a job they love, work in a great environment, grow their career & enjoy a positive balance.

As a family-owned retailer we take pride in offering a competitive benefit package designed to support you & your life. It is one of the reasons we have been named a Forbes Best Employer for seven consecutive years!

• Associates hired into a full-time role will become eligible for the following benefits effective their 91st day of full-time employment: Medical, Prescription, Dental, Vision, Short & Long Term Disability, Life Insurance, Ancillary Benefits, Identity Theft Protection, Pet Insurance, Etc.
• All major Holidays & Birthday off
• Advanced Leadership Training Programs: build the skills to grow your career
• Associate discount on name brands like Carhartt, Under Armour, STIHL, Milwaukee Tool, DeWalt & much more!
• Internal recognition programs that support an engaged workplace
• 401(K) with company match

Compensation

• Saturday & Sunday weekend premium pay $2.50 per hour
• Base pay up to $18.75/hr

*The pay listed for this position may vary based on experience. Please note, compensation decisions are contingent on the facts and conditions for each job opening. We take into consideration the minimum requirements outlined in the job description, such as, training and experience, the position’s work location, required travel (if any), and external market conditions when determining the final salary for potential new hires.

*Please note salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Blain’s Farm & Fleet position description for accurate pay range information.

Job Duties

The Small Engine Technician diagnoses, repairs, and performs routine maintenance on outdoor power equipment, recreational vehicles, and other mechanical equipment sold by Blain’s Farm & Fleet. This role tests completed repairs for safe operation, prepares repair estimates, manages work orders and warranty claims, and delivers exceptional customer service throughout the repair process.

Essential (Primary) Functions:

• Diagnose, repair, and or provide routine maintenance on small engine outdoor power equipment (lawn mowers, chainsaws, etc), recreational equipment/vehicles (ATVs/UTVs), and other mechanical equipment sold at Blain’s Farm and Fleet Stores.
  • Diagnosing and repairing includes mechanical, electrical, ignition, fuel, hydraulic systems, and more.
• Document repairs on work orders, track units in the shop, complete and file/close out work orders.
• Testing equipment after repair to confirm safe, proper operation, and cleaning before returning to customers.
• Provide customers with estimates for required parts and labor, explaining repair options and obtaining customer authorization before proceeding.
• Contact customer regarding work completion date.
• Provide excellent service and an exceptional shopping experience. Assist customers by loading and unloading products, locating parts, and answering questions concerning repairs to their units.
• Assist with warranty claims and file them in a timely manner.
• Attend training classes/seminars for repair technicians.

Qualifications

• Prefer 1 to 3 years of related experience. Must be at least 18 years of age.
• Manufacturer certifications are preferred (Stihl, Briggs and Stratton, etc)

EEO Statement

Blain Supply, Inc and Blain’s Farm and Fleet (collectively “Blain’s”) is proud to be an Equal Opportunity Employer. We recognize the importance of diversity and creating an inclusive culture in order to leverage the skills and talents of all people to the mutual advantage of each individual and the organization. Blain’s does not discriminate against applicants or employees on the basis of race, religion, color, sex (including pregnancy and sexual harassment), sexual orientation, gender identity, national origin, age, marital status, disability, military or veteran status, or any applicable legally protected status. Our goal is to continue to be recognized as an employer of choice and we have received Forbes Best Mid-Sized company to work for an unprecedented 7 years in a row.