Small Engine Sales & Service Pro (Stihl Training Included)

E&H Hardware Group, LLC; Westlake (OH); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Competitive compensation and benefits

Stihl Advocate training program

Health, dental, vision, and 401(k) for

Paid time off and holiday pay

Employee discounts and career growth

Locally owned, family-operated with a,

Job summary

E&H Ace Hardware in Ohio seeks a Small Engine Parts and Sales Associate to assist customers with small engine equipment, support sales and rental operations, and keep the sales floor inviting and well organized.

You will build product knowledge, recommend items based on local needs, and collaborate with the Sales Manager on vendor choices and marketing updates while maintaining high customer service standards.

Qualifications

• Satisfactory background check prior to employment.
• Willingness to complete Stihl Advocate training within 1 year (overnight training stays required).
• 3–5 years sales experience preferred, especially in power equipment sales.
• Open to training candidates with strong mechanical aptitude.

Responsibilities

• Assist customers in selecting and purchasing or renting small engine equipment.
• Process sales and rental transactions following company policies.
• Maintain sales floor appearance, signage, pricing, and product displays.
• Stay current on product knowledge to assist customers.
• Support Sales Manager with marketing updates, vendor selection, and equipment line evaluations.
• Contribute to pricing strategies balancing sales volume, loyalty, and costs.
• Work independently and address tasks proactively.
• Follow ethical business practices and resolve customer complaints.

Skills

Customer needs assessment

Multitasking

Customer service

Communication

Physical stamina

Education

High school diploma

College degree preferred

Tools

Stihl Advocate training

Job description

E&H Ace Hardware in Ohio seeks a Small Engine Parts and Sales Associate to assist customers with small engine equipment, support sales and rental operations, and keep the sales floor inviting and well organized.

You will build product knowledge, recommend items based on local needs, and collaborate with the Sales Manager on vendor choices and marketing updates while maintaining high customer service standards.