Small Engine Repair- Independence MO

Waters Hardware; Independence (MO); On-site; USD 35,000 - 50,000; Full time

Job summary

Waters Hardware is seeking a Small Engine Repair technician in Independence, MO. This full-time role involves servicing and repairing Stihl equipment, ensuring customer satisfaction through effective communication and high-quality service. Ideal candidates will have at least three years of experience and strong attention to detail.

Qualifications

• At least three years of related professional experience.
• Ability to lift up to 50 lbs frequently.
• Good customer communication skills.

Responsibilities

• Process customer work orders and service/repair Stihl 2-cycle handheld units.
• Ensure safe use of equipment and tools.
• Maintain a clean and organized work environment.

Skills

Communication

Attention to detail

Customer service

Job description

Join to apply for the Small Engine Repair - Independence MO role at Waters Hardware.

This position involves processing customer work orders and servicing/repairing equipment, primarily Stihl 2-cycle handheld units. Applicants should have at least three years of related professional experience and good customer communication skills. Stihl certification is preferred but training can be provided.

Responsibilities:

1. Knowledge of 2-cycle small engines.
2. Basic computer skills for online information access.
3. Provide high-quality repair services.
4. Ensure safe use of equipment and tools.
5. Complete warranty paperwork promptly.
6. Communicate about special order parts.
7. Complete service work efficiently.
8. Maintain a clean and organized work environment.
9. Communicate effectively with customers.
10. Cross-train and perform other duties as needed.
11. Participation in the equipment sales process is highly desired.

Qualifications:

• Excellent communication skills and attention to detail.
• Ability to stand for long periods, walk, reach, climb ladders, and bend.
• Ability to lift up to 50 lbs frequently.

Additional Information:

• Employment Type: Full-time
• Seniority Level: Not Applicable
• Job Function: Management and Manufacturing
• Industry: Retail