Small Business Relationship Manager

LexisNexis Legal & Professional group; Florida; Remote; USD 57,000 - 94,000; Full time

Benefits offered by this job

Wellbeing initiatives

Parental leave

Study assistance

Sabbaticals

Job summary

LexisNexis Legal & Professional is seeking a Small Business Relationship Manager to protect and grow revenue within an assigned portfolio. You will build consultative relationships, identify expansion opportunities, drive retention strategies, and maximize value of Nexis solutions through proactive engagement and strategic account management.

You will develop annual sales plans, exceed activity targets, and coordinate resources across teams to win new business while reducing cancels.

Qualifications

• Experience building consultative customer relationships and identifying growth opportunities.
• Ability to develop and execute strategic account plans to meet revenue targets.
• Strong time management, forecasting, and business acumen in a sales environment.

Responsibilities

• Develop ways to meet and exceed yearly sales targets.
• Exceed weekly activity objectives to grow customer revenue.
• Create strategic account plans for all customers to promote growth and reduce churn.
• Develop risk, retention, and penetration strategies leveraging CRM, analytics, and competitive data.
• Manage resources (technical, product, marketing, pricing) to secure business.
• Build relationships with high-level decision makers to expand across the customer base.
• Understand Nexis solutions and demonstrate benefits against competitors.
• Handle customer concerns and objections with professional, data-driven responses.

Skills

Relationship management

Strategic selling

Account planning

Forecasting

Tools

Salesforce

Gong

Tableau

Job description

Are you passionate about helping customers achieve greater value from the solutions they rely on every day?

Do you enjoy building trusted relationships, identifying growth opportunities, and delivering strategic outcomes in a customer-focused sales environment?

Nexis® Solutions, as part of LexisNexis and the global RELX corporate family, connects customers to market-leading data through a flexible suite of scalable solutions, including our award-winning, flagship Nexis® research platform. By enabling fast access to a vast universe of enriched data with intelligent technologies, Nexis Solutions empowers business, media, non-profit, government and academic organizations worldwide to quickly discover actionable insights that enable confident, performance-driving decisions.

As a Small Business Relationship Manager, you will play a key role in protecting and growing revenue within an assigned portfolio of customers. You will build consultative customer relationships, identify opportunities for expansion, drive retention strategies, and help customers maximize the value of Nexis solutions through proactive engagement and strategic account management.

Develop ways to meet and/or exceed yearly sales targets.

Exceed weekly activity objectives to support the growth of our customers.

Develop strategic account plans for all customers in your assigned territory to promote growth and reduce cancels while adding additional services.

Be able to create risk, sales retention and penetration strategies aimed at positioning Nexis to maximize revenue opportunities, using business analysis tools such as Salesforce, Gong, and Tableau, as well as leveraging usage statistics, competitive analysis, and AI.

Manage and strategically deploy all resources necessary to secure the business, (i.e. technical and product support, marketing, pricing, etc).

Develop key contacts and business relationships with influential individuals and high level decision makers to go broader and deeper across your customer base.

This will be accomplished through secure first appointments, advancing appointments, closing appointments, consulting sessions and group presentations.

Develop an in depth understanding of LexisNexis business information solutions and competitive products to present and demonstrate the benefits and advantages of our solutions.

Handle customer concerns or objections.

Solid strategic account planning and penetration skills.

Understanding and expertise in applications such as AI, Windows XP, Excel, Outlook, PowerPoint, and Word.

Documented history of sales overachievement.

Strong time management, organizational and forecasting skills.

Strong business acumen to understand the impact of your decisions on the territory performance as measured by revenue, profit and customer measures.

With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.

About the Business

LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.

Primary Location Base Pay Range: Home based-Ohio $56,600 - $94,400. Total Target Cash Range: $87,000 - $145,100.National Base Pay Range: $59,600 - $99,300, Total Target Cash Range: $91,600 - $152,800. Geographic differentials may apply in some locations to better reflect local market rates.

Pay mix between base and variable pay varies based on sales role; If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact .

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.