Slovenian Customer Search Engine Consultant - Athens

speakit; Kentucky; Remote; USD 80,000 - 100,000; Full time

Job summary

A leading customer support company is looking for a Slovenian speaking Customer Support Consultant. You will provide outstanding support to customers by troubleshooting issues and maintaining relationships. The role offers a competitive starting salary, monthly performance bonuses, and private health insurance. Candidates must be fluent in Slovenian and have strong communication skills in English. This position requires employees to be based in Greece.

Benefits

Competitive starting salary

Monthly performance bonus

Private health insurance

Free online Greek language courses

Relocation package

Qualifications

• Fluency in Slovenian (spoken & written).
• Very good communication skills in English.
• Exceptional communication and problem-solving skills.
• Knowledge of operating systems & Google products.
• Tech-savviness with computers and mobile devices.
• Empathy and passion for customer service.
• Ability to adapt and flex style according to customer personality.

Responsibilities

• Contact customers via multiple channels.
• Troubleshoot technical issues.
• Follow and track cases efficiently.
• Maintain strong relationships with partners.
• Log cases in internal systems.

Job description

Overview

On behalf of our client, we are currently looking for an Athens-based Slovenian speaking Customer Support Search Engine Consultant to work for the largest Search Engine worldwide and take his/her career to the next level.

You will use your excellent communication skills and tech savviness and you will be part of a dynamic and multicultural team.

On your day-to-day you will:

• Be in contact with customers via multiple channels of communication
• Troubleshoot technical issues using your problem-solving skills
• Track and follow cases to ensure they close in an efficient and timely manner
• Provide and maintain strong and professional relationships with all partners
• Ensure that key stakeholders are up to date on the resolution status of their issue
• Log the cases on internal systems, while getting up to date with client’s products and services

• Fluency in Slovenian (spoken & written)
• Very good communication skills in English
• Exceptional communication skills, soft skills, as well as problem-solving skills
• Good knowledge of operating systems & Google products
• Computer and mobile devices knowledge/tech savviness
• Empathy and a passion for customer service, solid team and collaboration skills, work independently with limited supervision
• Ability to adapt and flex style according to customer personality, culture, and profile
• Help-desk or system admin experience will be considered as an advantage

• Competitive starting salary (1200€ gross x 14 salaries per year)
• Monthly performance bonus
• Private health insurance plan
• Numerous benefits & discounts
• Full training by certified instructors
• Free online Greek language courses
• Great professional growth opportunities and multicultural exposure
• Relocation package

Only CVs in English will be reviewed.

This position does not provide visa support.

This position requires all employees to be based in Greece.

Not sure how is life in Athens? Our local recruitment team will share with you everything you need to know!