Slot Technician Supervisor - Flexible Scheduling & Weekly Pay

Delaware North; West Memphis (AR); On-site; USD 33,000 - 41,000; Full time

Benefits offered by this job

Weekly pay

Training and development

Employee discounts

Flexible work schedules

Health insurance

401(k) with company match

Paid vacation days and holidays

Parental leave

Tuition/Certificate reimbursement

Job summary

Delaware North Gaming is hiring a full-time Slot Technician Supervisor for Southland Casino in West Memphis, Arkansas. The role leads the slot tech team, oversees machine operations, maintenance, repair, and compliance to ensure seamless guest experiences.

Ideal candidates have at least 3 years of related experience with supervisory background, a strong grounding in slot machine electronics, and possess a valid driver's license.

Qualifications

• Minimum of 3 years of related experience, with previous supervisory experience preferred.
• Must meet all licensing requirements for gaming operations.
• Strong knowledge of slot machine electronics, mechanisms, and systems.
• Skills in gaming device diagnostics and troubleshooting, training, organization, reporting, customer service, and communication.
• Hold and maintain a valid driver’s license, pass a motor vehicle record check, and drug test.
• No college degree required.

Responsibilities

• Manage the working schedule, training, and task assignment of team members, supervising quality and performance
• Oversee and perform repair and preventative maintenance of slot machines and online systems, and collaborate with Bench Technicians to optimize repair processes
• Handle initial setup, checkout, configuration, and paperwork of new gaming devices
• Assist with troubleshooting issues and promote positive guest relations
• Ensure adherence to federal, state, and internal gaming regulations, policies, and procedures
• Operate a motor vehicle when necessary

Skills

Slot machine electronics

Diagnostics & troubleshooting

Team supervision

Training

Customer service

Communication

Job description

Delaware North Gaming is hiring a full-time Slot Technician Supervisor for Southland Casino in West Memphis, Arkansas. The role leads the slot tech team, oversees machine operations, maintenance, repair, and compliance to ensure seamless guest experiences.

Ideal candidates have at least 3 years of related experience with supervisory background, a strong grounding in slot machine electronics, and possess a valid driver's license.