Slot Technician I

Rivers Casino; Philadelphia (Philadelphia County); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a skilled technician to install and maintain gaming devices. In this role, you will be responsible for troubleshooting and repairing slot machines, ensuring they operate efficiently and comply with regulations. The ideal candidate will possess technical knowledge of electronic gaming equipment and have strong communication skills. Join a dynamic team that values engagement and provides excellent guest service, while enjoying a flexible work schedule that accommodates weekends and holidays. This is a fantastic opportunity to contribute to a vibrant gaming environment.

Qualifications

• Must be 18 years or older with a technical certificate.
• One year of related experience required.

Responsibilities

• Install and maintain slot machines and gaming devices.
• Conduct tests to evaluate performance and reliability.
• Ensure compliance with regulatory controls.

Skills

Technical knowledge of electronic slot machines

Oral and written communication skills

Ability to work flexible shifts

Problem-solving skills

Education

Certificate from college or technical school

Job description

Summary: Installs, tests, troubleshoots and repairs slot machines, currency validators, ticket printers and other gaming related devices.

Engagement Expectations:

We believe that team member engagement is the basis for a great culture and superior guest service. During every interaction, we display three behaviors:

• Smile, display energy and open body language
• Proactively greet team members and guests, initiating interaction to provide service
• Always use a positive parting remark to end the conversation

Essential Job Functions:

• Installs slot machines and other gaming related devices in accordance with floor plans.
• Repairs and maintains slot machines and other gaming related devices.
• Recommends changes in circuitry or installation specifications to simplify assembly and maintenance.
• Sets up test apparatus or test equipment and circuitry to conduct functional and operational tests to evaluate performance and reliability of gaming devices.
• Analyzes and interprets test data.
• Adjusts, calibrates and aligns circuitry and components and records effects on unit performance.
• Writes technical reports and develops charts, graphs, and schematics to describe and illustrate system's operating characteristics, malfunctions, deviations from design specifications, and functional limitations.
• Checks functioning of installed equipment to evaluate system performance.
• Complies with all internal controls and procedures related to departmental operations.
• Ensures compliance with regulatory controls both internal and external including but not limited to state and federal laws and the Pennsylvania Gaming Control Board regulations.
• Assists Slot Operations staff as needed.
• Performs all other duties as assigned.

Qualifications:

• Must be 18 years of age or older.
• Certificate from college or technical school.
• One (1) or more years’ related experience.
• Technical knowledge of electronic slot machines and related equipment.
• Fundamental oral and written communication skills.
• Ability to communicate with team members and guests.
• Available to work flexible shifts, weekends and holidays.
• Ability to obtain and maintain all necessary licensing.

Physical and Mental Demands:

• Regularly required to see, talk and hear; use hands to finger, handle, or feel; reach with hands and arms; stand and walk.
• Frequently required to stoop and kneel.
• Must occasionally lift up to 50 pounds.
• Able to work with others while maintaining a positive and courteous demeanor.
• Ability to work in a noisy and smoky environment.