Slot Tech & Guest Experience Specialist

LOUISIANA DOWNS INVESTMENT COMPANY; Bossier City (LA); On-site; USD 24,000 - 36,000; Full time

Benefits offered by this job

Club 74 program

Job summary

LOUISIANA DOWNS INVESTMENT COMPANY is seeking a Slot Attendant to ensure guests receive fast, friendly service and to keep slot machines in good working order. You will assist with machine operations, explain features, and promote the Club 74 program on the casino floor.

The role requires strong English communication, a customer-focused mindset, and the ability to work nights, weekends, and holidays in a fast-paced environment.

Qualifications

• Excellent customer service skills and a friendly demeanor.
• Ability to read and understand English instructions and safety rules.
• Wamiliarity with basic electrical safety and safety procedures.

Responsibilities

• Patrol assigned areas to assist guests and promote services.
• Explain slot machine features and assist with paper fails and minor repairs.
• Maintain clean and secure slot areas and manage currency exchanges per policy.
• Explain and promote Club 74 membership and related promotions.
• Respond quickly to service requests and resolve guest issues with empathy.

Skills

Customer service

Communication

Reading/writing English

Electrical safety

Tools

Slot machines maintenance

Cash handling

Job description

LOUISIANA DOWNS INVESTMENT COMPANY is seeking a Slot Attendant to ensure guests receive fast, friendly service and to keep slot machines in good working order. You will assist with machine operations, explain features, and promote the Club 74 program on the casino floor.

The role requires strong English communication, a customer-focused mindset, and the ability to work nights, weekends, and holidays in a fast-paced environment.