Slot Attendant - (Full Time - East)

Bally's Corporation; Main Street (CO, CA); On-site; Full time

Job summary

Bally's Corporation is seeking a Slot Attendant to enhance guest experiences at their casino. Responsibilities include managing jackpots, enrolling players in loyalty programs, and ensuring customer satisfaction. Ideal candidates will have previous guest service experience and strong mathematical skills. This role offers competitive pay and various benefits.

Benefits

Health coverage including medical, dental, and vision

401(K) with company match

Perks and childcare discounts

Free bus passes and covered parking

Qualifications

• Previous money handling and guest service experience preferred.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Pay jackpots and complete paperwork accurately.
• Enroll players into the loyalty program.
• Ensure guest satisfaction and comfort.

Skills

Customer Focus

Active Listening

Self-Direction

Education

High School diploma

Job description

Why Bally's?

Bally's Corporation is a global casino-entertainment company with a growing omni-channel presence. It owns and manages 15 casinos across 10 states, a golf course in New York, a horse racetrack in Colorado, and has access to OSB licenses in 18 states. The recent acquisition of Aspers Casino in Newcastle, UK, expands its international footprint and enhances its entertainment offerings. Bally's also owns Bally's Interactive International, Bally Bet, and Bally Casino, which are leaders in online and sports betting platforms.

With 10,600 employees, Bally's casino operations include approximately 15,300 slot machines, 580 table games, and 3,800 hotel rooms. The company has rights to develop land in Las Vegas after Tropicana's closure.

Following the merger with The Queen Casino & Entertainment Inc., Bally's portfolio will expand to include four additional casinos across three states, including Iowa. The merger will also add over 900 employees, with operations comprising approximately 2,400 slot machines, 50 table games, and 150 hotel rooms. Bally's will also gain a significant stake in a global lottery business through its investment in Intralot S.A.

The Role: Slot Attendant

The Slot Attendant promotes guest enrollment into the A-Play Club and performs slot-related duties such as identifying jackpots, generating documents via the online system, and answering guest inquiries.

Responsibilities:

1. Pay jackpots and complete paperwork accurately.
2. Enroll players into the loyalty program.
3. Make minor repairs to slot machines and fix ticket jams.
4. Stay informed about slot machine types and denominations to assist guests.
5. Maintain a currency bank for jackpots and change assistance.
6. Ensure guest satisfaction and comfort.
7. Communicate with slot staff and other departments regularly.
8. Monitor for underage gambling and report incidents.
9. Perform other duties as assigned.

Qualifications:

1. Previous money handling and guest service experience preferred.
2. Basic mathematical skills required.
3. Ability to understand and follow detailed instructions.
4. Ability to multitask in a fast-paced environment.
5. Exercise initiative and urgency.
6. Self-motivated and proactive.
7. Outgoing personality and enjoyment of working with people.

Benefits:

• Competitive salary with annual reviews.
• Health coverage including medical, dental, and vision.
• 401(K) with company match.
• Perks and childcare discounts.
• Free bus passes and covered parking.

Compensation:

Target salary is $12.50/hour plus tips, totaling up to $25 or more.

Qualifications:

• High School diploma required.
• CO Support License required.
• Preferred skills include self-direction, customer focus, and active listening.

Equal Opportunity Employer. Applicants are informed of their rights under federal employment laws. For more information, review the Know Your Rights notice from the Department of Labor.