Slot Attendant

Full House Resorts, Inc; Indiana (PA); On-site; USD 25,000 - 40,000; Full time

Job summary

An established industry player is seeking a dedicated Slot Attendant to join their vibrant team. This role involves monitoring slot machines, assisting customers, and ensuring compliance with gaming regulations. Ideal candidates will possess strong customer service skills, good math abilities, and the capacity to thrive in a fast-paced environment. The position offers a unique opportunity to engage with guests while contributing to a dynamic casino atmosphere. If you are passionate about providing exceptional service and enjoy working in a lively setting, this position is perfect for you.

Qualifications

• Customer service experience is essential for this role.
• Good math and computer skills are required.

Responsibilities

• Monitor slot machines and assist with payouts.
• Troubleshoot issues with wagering kiosks.
• Sign up new players for Reward Card Accounts.

Skills

Customer Service Experience

Good Math Skills

Effective Communication

Computer Skills

Ability to Work in Fast-Paced Environment

Education

High School Diploma or Equivalent

Job description

Join to apply for the Slot Attendant role at Full House Resorts, Inc

2 weeks ago Be among the first 25 applicants

Join to apply for the Slot Attendant role at Full House Resorts, Inc

Get AI-powered advice on this job and more exclusive features.

• Monitor the operation of slot machines and participate in the payout of manual jackpots and restocking TITO printers.
• Trouble-shoots issues with the sports wagering kiosks, such as ticket jams.
• Ability to understand and apply Company internal controls, policy, and procedure.
• Protect company assets.
• Compliance with Title 31, to include: Multiple Transaction Logs, Currency Transaction Reports, Suspicious Activity Reports W2Gs, etc.
• Ability to meet tasks and responsibilities as assigned by the Marine and/or Security departments during times of emergency or otherwise.
• Sign new players up for Reward Card Accounts.
• Utilize casino management system computer functions i.e., making Reward cards, point redemption and issuing comps.
• Make reservations for quests.
• Knowledge of all amenities, events, and promotions throughout the property.
• Circulate through the casino floor and have a positive interaction with the customers.
• Provide services to internal and external customers which reflect the company culture of Satisfaction, Togetherness, Appreciation and Recognition. (S.T.A.R.)
• Responsible for immediately informing on-site IGC Agent on duty, Security and Supervisor on Duty of any Internal Control or State Regulation violations related to gaming activity of which you commit, witness, or become aware; must report pursuant to company Self-Reporting Policy.
  
  

Job Details

Description

Essential Job Functions:

• Monitor the operation of slot machines and participate in the payout of manual jackpots and restocking TITO printers.
• Trouble-shoots issues with the sports wagering kiosks, such as ticket jams.
• Ability to understand and apply Company internal controls, policy, and procedure.
• Protect company assets.
• Compliance with Title 31, to include: Multiple Transaction Logs, Currency Transaction Reports, Suspicious Activity Reports W2Gs, etc.
• Ability to meet tasks and responsibilities as assigned by the Marine and/or Security departments during times of emergency or otherwise.
• Sign new players up for Reward Card Accounts.
• Utilize casino management system computer functions i.e., making Reward cards, point redemption and issuing comps.
• Make reservations for quests.
• Knowledge of all amenities, events, and promotions throughout the property.
• Circulate through the casino floor and have a positive interaction with the customers.
• Provide services to internal and external customers which reflect the company culture of Satisfaction, Togetherness, Appreciation and Recognition. (S.T.A.R.)
• Responsible for immediately informing on-site IGC Agent on duty, Security and Supervisor on Duty of any Internal Control or State Regulation violations related to gaming activity of which you commit, witness, or become aware; must report pursuant to company Self-Reporting Policy.
  
  

Other Job Functions

• Perform miscellaneous duties as assigned by management.
  
  

Job Qualifications

• Experience Required: Customer Service Experience
• Education Required: High school diploma or equivalent.
• Skills, Knowledge and/or Abilities Required: Good math skills; ability to communicate effectively with guests and employees; and computer skills. Ability to work in a fast-paced environment and follow directions amid distractions.
• Licenses, Certifications, Bonding, and/or Testing Required: Indiana Gaming Commission Occupational License - Level 2.
• Other Specialized Requirements: Ability to move around casino floor during entire shift; ability to work any shift; ability to lift and carry up to 55 lb. on a regular basis.
  
  

POSITION TITLE: Slot Attendant

Physical Requirements, Essential Skills, Working Conditions

LEGEND

• Light Applies to job 0 - 30% of the time
• Moderate Applies to job 31 - 60% of the time
• Heavy Applies to job 61 - 100% of the time
  
  

Physical

• Standing
• Walking or Mobility
• Climbing
• Turning
• Running
• Bending/Stooping
• Sitting
• Reaching
• Speaking
• Lifting
• Carrying
• Pushing
• Pulling
• Hearing
• Observing
• Kneeling
• Stretching
  
  

Essential Job Skills

• Planning
• Directing Others
• Writing
• Math Skills
• Computer Literacy
• Discriminating Colors
• Working at Various Tempos
• Concentrating Amid Distractions
• Remembering Names and Faces
• Analytical Skills
• Working Rapidly
• Making Decisions
• Reading
  
  

Working Conditions

• Inside
• Outside
• Humidity
• Hazards (Toxins, etc.)
• High Places
• Changing Temperatures
• Odors
• Hot
• Cold
• Wet
• Dry
• Dirty
• Noisy
• Gloves

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Marketing, Public Relations, and Writing/Editing

• Industries

  Gambling Facilities and Casinos

Referrals increase your chances of interviewing at Full House Resorts, Inc by 2x

Get notified about new Slot Attendant jobs in Rising Sun, IN.

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.