Sleep Therapy Education Coordinator

ADP, Inc.; Frisco (TX); On-site; USD 30,000 - 33,000; Full time

Job summary

Star Sleep & Wellness Team in Frisco, TX is seeking a Sleep Therapy Education Coordinator to lead patient workshops, demonstrate oral devices and PAP therapy, and ensure patients understand their treatment. This in-person role will travel to multiple Dallas–Fort Worth metro locations on scheduled workshop days.

We provide comprehensive training; prior medical background is not required. The role emphasizes patient education, accuracy in documentation, and coordination of post-visit follow-ups.

Qualifications

• Experience in workshops or patient education is a plus.
• Travel to multiple Dallas–Fort Worth metro locations for workshops is required.

Responsibilities

• Lead and support patient workshops by delivering oral devices and PAP equipment, with hands-on demonstrations.
• Prepare and organize workshop materials and setup, including forms and supplies.
• Support patient documentation and ensure chart accuracy through pre- and post-work forms.
• Assist with patient coordination, scheduling follow-ups, and collecting payments when appropriate.
• Maintain operational excellence by tracking trends and KPI data, restocking supplies, and coordinating with leadership.
• Support onboarding of new workshop locations and ensure consistent patient education across sites.
• Contribute to team training and reinforce standardized patient messaging and experiences.

Skills

Workshop facilitation

Patient communication

Documentation

Scheduling

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Sleep Therapy Education Coordinator

Full Time Frisco, TX, US

4 days ago Requisition ID: 1306

Salary Range: $22.00 To $24.00 Hourly

Join the Star Sleep & Wellness Team!

About Us
At our practice, we are dedicated to providing exceptional care for patients with sleep disorders. We go beyond traditional medical practices by building lasting relationships with our patients and offering personalized, lifetime care. As a forward-thinking team, we’re constantly at the forefront of innovations in dental sleep medicine. Learn more about our team and our mission at www.StarSleepWellness.com.

About the Position

We are excited to continue the growth of our Oral Device/PAP Workshop Department with new additions to the team that are passionate about patient care and can add value to our workplace culture. While education and experience in the medical field is appreciated, this is not required. We are willing to train individuals with a desire to work in healthcare! All new team members receive comprehensive, in-depth training to ensure their success in the role.

This position will be based primarily out of our Frisco location. However, team members will be expected to travel to other locations throughout the Dallas-Fort Worth Metroplex on scheduled workshop days.

Key Responsibilities

• Lead and support patient workshops by delivering oral devices and PAP equipment, providing hands‑on demonstrations, and ensuring patients feel confident in their therapy instructions.
• Prepare and organize workshop materials, including printing forms, pulling patient cases, staging supplies, and setting up/resetting workshop rooms.
• Support patient documentation and chart accuracy through pre‑and post‑chart preparation, scanning documents, and ensuring completion of required forms.
• Assist with patient coordination, including scheduling follow‑ups, supporting therapy‑related needs, and collecting payments when appropriate.
• Maintain operational excellence by tracking trends, communicating concerns to leadership, supporting KPI tracking, and helping restock and organize supplies.
• Support departmental growth, including assisting with new workshop location onboarding and ensuring consistent patient education across sites.
• Contribute to team training and consistency by helping onboard new team members and reinforcing standardized messaging and patient experience protocols.

About You

Regardless of position in the organization, these are the core values we look for:

• Value Reputation: Our name is everything! Every small action matters, so we expect you to be mindful of the big picture in everything you say or do. You’ll be an ambassador for the practice’s reputation.
• Adaptable to Change: We’re always evolving and forward-thinking. You approach challenges with a positive attitude, are open to learning, and are willing to break old habits to improve.
• Driven and Goal-Oriented: You are motivated by purpose, remain focused on personal and team goals, and thrive on achieving success, both individually and collectively.
• Do Whatever It Takes: You go the extra mile to support your team and make it happen for our patients. We value collaboration and the willingness to “do whatever it takes.”
• Do What You Say You understand that trust is built on consistency. You honor your commitments and always follow through, even when it’s challenging.

Does This Sound Like You?

We value character over experience. If you have a strong desire to make a positive impact on our patients’ lives and are excited to grow with us, we want to hear from you! The most important quality we seek is a passion for providing exceptional patient experiences.

Additional Information

Please note: This is an in-person position. Applicants must be local to the DFW area or willing to relocate.

Candidates selected to move forward in the hiring process will be asked to complete a Berke Assessment. You are welcome to complete it in advance: https://StarSleep.asmt.io/X447CK9FA/StarSleep

Due to high patient and clinic volume, please do not call or visit the office regarding your application status. We carefully review every application and will contact candidates whose experience aligns with our hiring needs.

Thank you for your interest in Star Sleep & Wellness. We look forward to hearing from you!