Sleep Expert - Sales (National Interview Day - Nov. 12)

Mattress Firm; San Jose (CA); On-site; USD 60,000 - 73,000; Full time

Benefits offered by this job

401(k) with employer matching

Mental health and life resources

Medical, dental, prescription, and vi-

Get paid on-demand

Employee discounts on Mattress Firm

Job summary

Mattress Firm is seeking a results-driven team member in Mountain View, CA to deliver exceptional customer service and expert product knowledge. You will build strong customer relationships, drive sales performance against KPIs, and manage post-purchase follow-ups, including delivery reminders.

You will also monitor competitors to stay ahead and may leverage social media to boost brand awareness and sales. Join Mattress Firm for opportunities in a fast-growing environment with comprehensive

Qualifications

• Create an environment centered on the customer by building strong relationships.
• Provide technical and product knowledge as a subject matter expert.
• Drive sales performance and KPI achievement while upholding company values.
• Maintain customer relationships during and after purchase, including delivery reminders.

Responsibilities

• Create an environment where the customer is at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
• Maintain awareness of the competition, advertisements and services offered by competitors.
• Leverage social media to positively impact brand awareness and increase sales.
• Lift, push, or pull 50+ pounds.

Skills

Customer relationships

Product knowledge

Sales KPIs

Competitive awareness

Social media

Lifting 50+ lbs

Job description

Mountain View, CA 94040

Join us for our National Interview Day!

Date: Thursday, November 12, 2026

Time: 10:00 a.m. to 6:00 p.m. PST

Location: 804 East El Camino Real, Mountain View, CA 94040

Job Details

• Create an environment where the customer is always at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
• Maintain awareness of the competition, advertisements and services offered by competitors.
• Leverage social media to positively impact brand awareness and increase sales.
• Lift, push, or pull 50+ pounds.

CALIFORNIA RESIDENTS

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, and the Los Angeles County Fair Chance Ordinance, where applicable.

Benefits Included

• Excellent career growth opportunities through on-the-job training and development programs
• 401(k) with employer matching
• Mental health and life resources
• Medical, dental, prescription, and vision plans
• Get paid on-demand
• Base pay or uncapped commission
• Employee discounts on Mattress Firm sleep products and accessories

Compensation

Competitive pay range of $60,000 to $73,000 per year * depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities may be available and awarded at the discretion of the Company.

• Pay amount does not guarantee employment for any particular time.

Legal authorization to work in the United States without the need for sponsorship. We require proof of eligibility to work in the United States.

EOE/Vet/Disability

Mattress Firm is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment and does not discriminate against any applicant or employee for employment based on race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Mattress Firm is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

Diverse Candidates are Encouraged to Apply.

Mattress Firm is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment and does not discriminate against any applicant or employee for employment based on race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Mattress Firm is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.