Sleep Expert - Sales (National Interview Day - Nov. 12)

Mattress Firm; Birmingham (AL); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

401(k) with employer matching

Mental health resources

Medical, dental, vision plans

Prescription coverage

Get paid on-demand

Base pay or uncapped commission

Employee discounts on Mattress Firm®

Job summary

Mattress Firm in Birmingham, AL is hosting National Interview Day on Thursday, November 12, 2026, from 10:00 a.m. to 6:00 p.m. at 4340 Creekside Avenue, Suite 100. Sleep Experts help customers find the right mattress and create an exceptional in-store experience.

The event focuses on customer service, product knowledge, and sales excellence. Compensation ranges from $45,000 to $55,000 per year with potential bonuses for eligible roles, and Mattress Firm is an equal opportunity employer.

Qualifications

• Authorized to work in the United States without sponsorship.
• EOE and equal employment opportunity employer.

Responsibilities

• The Sleep Expert will elevate and enhance the customer's in-store experience by being a trusted sleep authority and offering best-in-class products.
• Create an environment where the customer is always at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
• Maintain awareness of the competition, advertisements and services offered by competitors.
• Leverage social media to positively impact brand awareness and increase sales.
• Lift, push, or pull 50+ pounds.

Job description

National Interview Day

Join us for our National Interview Day! Date: Thursday, November 12, 2026 Time: 10:00 a.m. to 6:00 p.m. CST Location: 4340 Creekside Avenue Suite 100 Birmingham, AL 35244

Company Culture

Helping people sleep well so they live well is at the core of what we do. The right mattress matters, and so does the right career.

Our Sleep Experts are at the heart of what we do: helping customers find their dream mattress and get better sleep.

By joining our team, you'll get to know everything sleep and help us create an exceptional in-store experience.

Job Responsibilities

• The Sleep Expert will elevate and enhance the customer's in-store experience by being a trusted sleep authority and offering best-in-class products. Experts will execute Mattress Firm selling programs with the use of digital tools and support a seamless omnichannel experience to create a compelling and engaging environment that puts the customer at the center.
• Create an environment where the customer is always at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
• Maintain awareness of the competition, advertisements and services offered by competitors.
• Leverage social media to positively impact brand awareness and increase sales.
• Lift, push, or pull 50+ pounds.

Benefits

• Excellent career growth opportunities through on-the-job training and development programs
• 401(k) with employer matching
• Mental health and life resources
• Medical, dental, prescription, and vision plans
• Get paid on-demand
• Base pay or uncapped commission
• Employee discounts on Mattress Firm sleep products and accessories

Compensation

Competitive pay range of 45,000 - 55,000 * depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities may be available and awarded at the discretion of the Company. *Pay amount does not guarantee employment for any particular time.

Eligibility & Authorization

Legal authorization to work in the United States without the need for sponsorship. We require proof of eligibility to work in the United States.

EOE/Vet/Disability

EEO Statement

Diverse Candidates are Encouraged to Apply.

Mattress Firm is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment and does not discriminate against any applicant or employee for employment based on race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Mattress Firm is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

Application Deadline

Mattress Firm is accepting applications until: 11/13/2026.