Sleep Expert - Sales

Mattress Firm Inc.; Milledgeville (GA); On-site; USD 55,000 - 75,000; Full time

Job summary

Join a leading company as a Sleep Expert, where you'll provide exceptional customer service and drive sales in a dynamic retail environment. With extensive training and development opportunities, you’ll help customers find their perfect sleep solutions while enjoying a competitive salary and comprehensive benefits.

Benefits

401(k) with employer matching

Medical, dental, prescription and vision plans

Employee discounts on products

Mental health and life resources

On-demand pay

Career growth opportunities

Discounts on cell phone products and services

Discounts on personal travel and electronics

Pet insurance plans

Mortgage loan rates

Qualifications

• Strong customer-centric approach.
• Ability to drive sales and meet KPIs.
• Technical knowledge of sleep products.

Responsibilities

• Create strong customer relationships.
• Provide product knowledge and technical information.
• Drive individual sales performance and KPIs.

Skills

Customer relationship management

Sales performance

Product knowledge

Social media engagement

Job description

Is your current job a nightmare? Make it a dream job at Mattress Firm!

Join Mattress Firm as a Sleep Expert and have the job of your dreams!

Your journey will begin with an extensive, customer-centric retail sales training program that empowers you to create a life-changing in-store experience and help customers build the perfect sleep sanctuary. Helping people sleep well so they live well is at the core of what we do. The right mattress matters, and so does the right career.

Benefits include:

• Excellent career growth opportunities through on-the-job training and development programs
• 401(k) with employer matching
• Mental health and life resources
• Medical, dental, prescription and vision plans
• Get paid on-demand
• Base pay or uncapped commission
• Employee discounts on Mattress Firm sleep products and accessories

Additional perks may include discounts on:

• Cell phone products and services
• Tickets to events and attractions
• Personal travel
• Electronics and appliance purchases
• Pet insurance plans
• Mortgage loan rates

Job Responsibilities:

1. Create an environment where the customer is always at the center by cultivating strong relationships.
2. Provide technical and product knowledge information to customers and serve as subject matter expert.
3. Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
4. Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
5. Maintain awareness of the competition, advertisements, and services offered by competitors.
6. Leverage social media to positively impact brand awareness and increase sales.

About Mattress Firm:

We’re no ordinary mattress company. In just over 30 years, Mattress Firm is America’s most trusted authority on sleep. With more than 2,400 stores nationwide and a team of more than 6,000 Sleep Experts, we have helped millions of people get better sleep. That’s who we are and what we do—because everyone deserves a great night’s sleep.

Mattress Firm takes pride in our purpose of helping people sleep well to live well, and we deeply invest in every new sales associate to live up to that promise. Our award-winning talent development programs include an education path designed to support new sales associates' learning proficiency for specialty retail. All new sales associates are eligible for a performance-based bonus after their sixth month of employment.

DIVERSE CANDIDATES ARE ENCOURAGED TO APPLY

We are an equal employment opportunity employer committed to a non-discriminatory work environment, valuing diversity and inclusion, respect, integrity, customer focus, and innovation.

Pay Range: $55,000 - $75,000

Don’t fall asleep out there… the sooner we receive your application, the closer you are to the career of your dreams!