Sleep Expert - Sales

Mattress Firm; Lancaster (Lancaster County); On-site; USD 50,000 - 60,000; Full time

Job summary

Join a leading mattress company as a Sleep Expert, where you'll undergo extensive training to create life-changing in-store experiences. You'll help customers build their perfect sleep sanctuary while enjoying excellent career growth opportunities and various benefits.

Benefits

401(k) with employer matching

Mental health and life resources

Medical, dental, prescription and vision plans

Employee discounts on products

Get paid on-demand

Discounts on cell phone products and services

Discounts on personal travel

Discounts on electronics and appliance purchases

Pet insurance plans

Mortgage loan rates

Responsibilities

• Create an environment where the customer is always at the center.
• Provide technical and product knowledge information to customers.
• Drive individual sales performance and KPIs.

Job description

Is your current job a nightmare? Make it a dream job at Mattress Firm!

Join Mattress Firm as a Sleep Expert and have the job of your dreams!

Your journey will begin with an extensive, customer-centric retail sales training program that empowers you to create a life-changing in-store experience and help customers build the perfect sleep sanctuary. Helping people sleep well so they live well is at the core of what we do. The right mattress matters, and so does the right career.

Benefits include:

• Excellent career growth opportunities through on-the-job training and development programs
• 401(k) with employer matching
• Mental health and life resources
• Medical, dental, prescription and vision plans
• Get paid on-demand
• Base pay or uncapped commission
• Employee discounts on Mattress Firm sleep products and accessories

Additional perks may include discounts on:

• Cell phone products and services
• Tickets to events and attractions
• Personal travel
• Electronics and appliance purchases
• Pet insurance plans
• Mortgage loan rates

Job Responsibilities:

1. Create an environment where the customer is always at the center by cultivating strong relationships.
2. Provide technical and product knowledge information to customers and serve as a subject matter expert.
3. Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
4. Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
5. Maintain awareness of the competition, advertisements, and services offered by competitors.
6. Leverage social media to positively impact brand awareness and increase sales.

About Mattress Firm:

We’re no ordinary mattress company. In just over 30 years, Mattress Firm is America’s most trusted authority on sleep. With more than 2,400 stores nationwide and a team of over 6,000 Sleep Experts, we have helped millions of people get better sleep. Our purpose is to help people sleep well to live well, and we invest in every new sales associate to live up to that promise.

Our award-winning training programs include an education path designed to support all new sales associates' learning proficiency for specialty retail. All new sales associates are also eligible for a performance-based bonus after their sixth month of employment.

DIVERSE CANDIDATES ARE ENCOURAGED TO APPLY

We are an equal employment opportunity employer committed to maintaining a non-discriminatory work environment. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by law. We value diversity, inclusion, respect, integrity, customer focus, and innovation.

Pay Range: $50,000-$60,000

Don’t fall asleep out there… the sooner we receive your application, the closer you are to the career of your dreams!