Sleep Expert - Sales

Mattress Firm Inc.; Lady Lake (FL); On-site; USD 55,000 - 75,000; Full time

Job summary

Join a leading mattress retailer as a Sleep Expert. This role focuses on delivering exceptional customer service and driving sales while benefiting from comprehensive training and development programs. Enjoy a competitive salary, career advancement opportunities, and various employee perks.

Benefits

401(k) plan with employer matching

Medical, dental, prescription, and vision insurance

On-demand pay

Employee discounts on sleep products

Career advancement through ongoing training

Qualifications

• Strong relationship-building skills.
• Ability to provide technical product knowledge.

Responsibilities

• Foster a customer-centric environment.
• Drive individual sales and KPIs.
• Utilize social media to enhance brand awareness.

Skills

Customer Service

Sales

Technical Knowledge

Job description

Join Mattress Firm as a Sleep Expert and turn your job into a dream career!

Your journey begins with comprehensive, customer-focused retail sales training that enables you to deliver a transformative in-store experience and help customers create the perfect sleep environment. Our mission is to help people sleep well so they can live well—because the right mattress and the right career both matter.

Benefits include:

• Opportunities for career advancement through ongoing training and development programs
• 401(k) plan with employer matching
• Mental health and life resources
• Medical, dental, prescription, and vision insurance
• On-demand pay
• Base salary or uncapped commissions
• Employee discounts on sleep products and accessories

Additional perks may include discounts on:

• Cell phone products and services
• Event tickets and attractions
• Travel
• Electronics and appliances
• Pet insurance
• Mortgage rates

Job Responsibilities:

1. Foster a customer-centric environment by building strong relationships.
2. Provide technical and product knowledge to customers, acting as a subject matter expert.
3. Drive individual sales and KPIs while embodying company values and supporting initiatives.
4. Maintain customer relationships post-sale, resolving issues and sending delivery reminders.
5. Stay informed about competitors’ offerings and advertising.
6. Utilize social media to enhance brand awareness and boost sales.

About Mattress Firm:

As a leading mattress retailer with over 2,400 stores nationwide and more than 6,000 Sleep Experts, Mattress Firm is dedicated to improving sleep quality for millions. We are committed to our purpose of helping people sleep well to live well and invest heavily in our team’s growth through award-winning training programs, including performance bonuses after six months.

Diversity and Equal Opportunity:

We encourage diverse candidates to apply. Mattress Firm is an equal opportunity employer committed to a respectful, inclusive, and innovative work environment, free from discrimination based on race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other protected characteristic.

Pay Range: $55,000 - $75,000

Don’t miss out—apply soon and take the first step toward your dream career!