Sleep Expert - Sales

Mattress Firm; Creve Coeur (MO); On-site; USD 55,000 - 105,000; Full time

Job summary

Join Mattress Firm as a Sleep Expert and transform your career while helping customers achieve better sleep. This role involves extensive training, customer relationship management, and sales performance, with a competitive salary and numerous benefits. Mattress Firm values diversity and is committed to creating an inclusive work environment.

Benefits

401(k) with employer matching

Medical, dental, prescription and vision plans

Employee discounts on products

Mental health and life resources

On-demand pay

Qualifications

• Strong ability to cultivate customer relationships.
• Proficient in providing product knowledge.
• Ability to drive sales performance and meet KPIs.

Responsibilities

• Create a customer-centric environment.
• Maintain customer relationships post-purchase.
• Leverage social media for brand awareness.

Skills

Customer relationship management

Sales performance

Technical product knowledge

Job description

Is your current job a nightmare? Make it a dream job at Mattress Firm!

Join Mattress Firm as a Sleep Expert and have the job of your dreams!

Your journey will begin with an extensive, customer-centric retail sales training program that empowers you to create a life-changing in-store experience and help customers build the perfect sleep sanctuary. Helping people sleep well so they live well is at the core of what we do. The right mattress matters, and so does the right career .

Benefits include:

Excellent career growth opportunities through on-the-job training and development programs

401(k) with employer matching

Mental health and life resources

Medical, dental, prescription and vision plans

Get paid on- demand

Base pay or uncapped commission

Employee discounts on Mattress Firm sleep products and accessories

Additional perks may include discounts on the following:

Cell phone products and services

Tickets to events and attractions

Personal travel

Electronics and appliance purchases

Pet insurance plans

Mortgage loan rates

Job Details:

• Create an environment where the customer is always at the center by cultivating strong relationships.

• Provide technical and product knowledge information to customers and serve as subject matter expert.

• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.

• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).

• Maintain awareness of the competition, advertisements and services offered by competitors.

• Leverage social media to positively impact brand awareness and increase sales.

Mattress Firm

We’re no ordinary mattress company. In just over 30 years, Mattress Firm is America’s most trusted authority on sleep. With more than 2,400 stores nationwide and a team of more than 6,000 Sleep Experts, we have helped millions of people get better sleep. That’s who we are and what we do—because everyone deserves a great night’s sleep.

Mattress Firm takes pride in our purpose of helping people sleep well to live well, and we deeply invest in every new sales associate coming on board to live up to that promise. Our award-winning talent development programs include an education path designed to support all new sales associates' learning proficiency for specialty retail. Not only do we invest in training, but all new sales associates are eligible for a performance-based bonus after their sixth month of employment.

DIVERSE CANDIDATES ARE ENCOURAGED TO APPLY

Mattress Firm is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment and does not discriminate against any applicant or employee for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Mattress Firm is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

Pay Range:

$55,000 - $105,000

Now don’t fall asleep out there… the sooner that we receive your application, the closer you are to the career of your dreams!

DIVERSE CANDIDATES ARE ENCOURAGED TO APPLY

Mattress Firm is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment, and does not discriminate against any applicant or employee for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Mattress Firm is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.