Sleep Expert - Sales

Mattress Firm; Columbus (OH); Sur place; USD 63 000 - 77 000; Plein temps

Avantages offerts par ce poste

401(k) match

Health plans

Employee discounts

Get paid on-demand

Résumé du poste

Mattress Firm seeks a Sleep Expert in Columbus, OH to elevate the in-store customer experience by acting as a trusted sleep authority and delivering best-in-class product knowledge. You will support omnichannel selling programs and focus on customer-centric service.

The role offers uncapped commissions, a 401(k) match, and comprehensive health plans. Expect to engage customers, close sales, and contribute to a dynamic retail environment. Must be able to lift 50+ pounds.

Qualifications

• Develop strong customer relationships and deliver best-in-class product knowledge.
• Drive sales performance and KPIs while upholding company values.
• Maintain post-purchase customer relationships and follow-up communications.
• Be aware of competitors' offerings and promotions and adapt accordingly.
• Leverage social media to boost brand awareness and sales.

Responsabilités

• Create an environment where the customer is at the center by building relationships.
• Provide technical and product knowledge to customers as a subject matter expert.
• Drive individual sales performance and KPIs while reflecting company values.
• Maintain relationships during and after purchase (delivery reminders, issue resolution).
• Monitor competition and promotions to adjust in-store approach.
• Use social media to positively impact brand awareness and sales.
• Lift, push, or pull 50+ pounds.

Description du poste

Helping people sleep well so they live well is at the core of what we do. The right mattress matters, and so does the right career.

Our Sleep Experts® are at the heart of what we do: helping customers find their dream mattress and get better sleep. By joining our team, you’ll get to know everything sleep and help us create an exceptional in-store experience. This isn’t your typical retail job—achieve your financial dreams with uncapped commissions and a 401(k) match.

Job Details:

The Sleep Expert will elevate and enhance the customer’s in-store experience by being a trusted sleep authority and offering best-in-class products. Experts will execute Mattress Firm selling programs with the use of digital tools and support a seamless omnichannel experience to create a compelling and engaging environment that puts the customer at the center.

• Create an environment where the customer is always at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
• Maintain awareness of the competition, advertisements and services offered by competitors.
• Leverage social media to positively impact brand awareness and increase sales.
• Lift, push, or pull 50+ pounds.

Benefits Included:

• Excellent career growth opportunities through on-the-job training and development programs
• 401(k) with employer matching
• Mental health and life resources
• Medical, dental, prescription, and vision plans
• Get paid on-demand
• Base pay or uncapped commission
• Employee discounts on Mattress Firm sleep products and accessories

Compensation:

Competitive pay range of $63,000 to $77,000 per year * depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities may be available and awarded at the discretion of the Company.

*Pay amount does not guarantee employment for any particular time.

Legal authorization to work in the United States without the need for sponsorship. We require proof of eligibility to work in the United States.

EOE/Vet/Disability

Diverse Candidates are Encouraged to Apply.

Mattress Firm is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment and does not discriminate against any applicant or employee for employment based on race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Mattress Firm is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

Mattress Firm is accepting applications until: 11/01/2026.

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