Sleep Expert

Mattress Firm; Louisville (KY); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Training programs

Performance recognition

Career advancement opportunities

Job summary

Mattress Firm seeks a Sleep Expert to deliver exceptional in-store sales experiences and guide customers to the right sleep solutions. You will greet customers, conduct needs assessments, demonstrate products, and close sales to meet store goals.

You’ll maintain showroom standards, handle POS transactions, and support merchandising and inventory tasks. Training, performance recognition, and clear advancement opportunities are offered in a supportive, customer-first culture focused on better

Qualifications

• Must have strong customer service and sales skills.
• Ability to assess customer needs and recommend suitable sleep solutions.
• Excellent communication and product demonstration abilities.

Responsibilities

• Greet and guide customers through mattress and bedding options.
• Conduct needs assessments to identify the right sleep solutions.
• Demonstrate products and explain features and benefits.
• Close sales to meet store goals and quotas.
• Maintain showroom standards and cleanliness.
• Handle POS transactions and process payments.
• Support merchandising and inventory tasks as needed.

Skills

Customer service

Sales

Needs assessment

Product demonstration

Education

High school diploma or equivalent

Tools

POS system

Job description

Mattress Firm is seeking a Sleep Expert to deliver exceptional in-store sales experiences and help customers find the right sleep solutions. In this role, you’ll greet and guide customers through mattress and bedding options, conduct needs assessments, demonstrate products, and close sales to meet individual and store goals. You’ll maintain showroom standards, handle POS transactions, and support merchandising and inventory tasks. Mattress Firm provides training, performance recognition, and clear advancement opportunities in a supportive, customer-first culture focused on better sleep.