Sleep Center Operations Lead

Indiana Regional Medical Center, Inc.; Ben Avon (Allegheny County); On-site; USD 42,000 - 52,000; Full time

Job summary

Indiana Regional Medical Center, Inc. in Indiana, PA is seeking a Lead Office Coordinator for the Sleep Center. This on-site role handles phones, scheduling, patient intake, and chart preparation for sleep studies and consultations.

You will manage referrals, authorizations, and billing tasks in Rev Cycle and Guardian, maintain calendars, and liaise with physicians and technologists while upholding HIPAA and hospital policies.

Qualifications

• High school diploma required.
• Minimum of 1 year of administrative or medical office experience.
• Knowledge of medical terminology related to sleep disorders preferred.

Responsibilities

• Answer and route incoming calls professionally.
• Schedule, confirm, and reschedule sleep studies and appointments.
• Prepare and organize patient charts and records.
• Process referrals and obtain prior authorizations or insurance verifications.
• Maintain department calendars and staffing schedules.
• Greet and check in patients for sleep studies or consultations.
• Provide sleep testing instructions and documentation.
• Enter patient demographics and insurance into the EHR accurately.
• Coordinate communication among physicians, technologists, and staff.
• Maintain HIPAA compliance and confidentiality.
• Handle billing tasks in Rev Cycle and Guardian.
• Assist with scheduling changes and department QA.

Skills

Phone etiquette

Scheduling

Medical office

HIPAA compliance

Education

High school diploma

Tools

UKG Scheduling

EHR system

Rev Cycle

Guardian

Job description

Indiana Regional Medical Center, Inc. in Indiana, PA is seeking a Lead Office Coordinator for the Sleep Center. This on-site role handles phones, scheduling, patient intake, and chart preparation for sleep studies and consultations.

You will manage referrals, authorizations, and billing tasks in Rev Cycle and Guardian, maintain calendars, and liaise with physicians and technologists while upholding HIPAA and hospital policies.