Skyswitch

Genius Agency AI; United States; Remote; USD 70,000 - 90,000; Full time

Job summary

A prominent tech company is seeking a Skyswitch Specialist to manage and optimize their Skyswitch VoIP platform. This remote position involves configuring services, monitoring system performance, and providing training to staff. Strong experience in VoIP systems and excellent problem-solving skills are essential for success in this role.

Benefits

100% remote job

Non-toxic environment

Growth potential

Qualifications

• Experience managing and optimizing VoIP platforms essential.
• Strong understanding of communication technologies required.
• Ability to work independently and manage multiple tasks.

Responsibilities

• Manage configuration of Skyswitch services.
• Monitor system performance and troubleshoot issues.
• Provide training on Skyswitch capabilities.

Skills

Experience with Skyswitch VoIP platform

Strong understanding of VoIP systems

Excellent problem-solving skills

Strong communication skills

Education

Certifications related to VoIP technology

Job description

GLOBAL PACIFIC SUPPORT is currently seeking a skilled individual to take on the role of Skyswitch Specialist. In this position, you will be responsible for managing and optimizing our Skyswitch VoIP platform to ensure effective communication solutions for our clients. Your expertise in this technology will be essential in providing high-quality service and support.

Responsibilities

• Manage the configuration and integration of Skyswitch services within our existing communication infrastructure.
• Monitor system performance and troubleshoot any issues that arise with the Skyswitch platform.
• Coordinate with cross-functional teams to implement new features and updates within the Skyswitch system.
• Provide training and support to staff on the use and capabilities of Skyswitch services.
• Maintain documentation for system configurations, processes, and protocols related to Skyswitch.
• Stay current on new developments and enhancements in Skyswitch technology.

Requirements

• Experience with Skyswitch VoIP platform or similar cloud-based telecommunication services.
• Strong understanding of VoIP systems, protocols, and technologies.
• Excellent problem-solving and troubleshooting skills.
• Experience in managing and configuring VoIP systems.
• Strong communication and interpersonal skills to collaborate with team members and clients.
• Ability to work independently and manage multiple tasks effectively.
• Knowledge of network infrastructure and configuration.
• Desirable to have certifications related to VoIP technology or telecommunications.

Benefits

• 100% remote job working in the comforts of your home
• Non-toxic environment
• Growth potential