SKYBAR/POOL SERVER @ HILTON VBO

Shamin Hotels; Virginia Beach (VA); On-site; USD 25,000 - 35,000; Full time

Job summary

Join a leading hospitality organization as a Pool/Skybar Server at Hilton Virginia Beach Oceanfront. Provide exceptional service, take orders, and ensure a memorable experience for guests. This full-time entry-level position offers a dynamic work environment in a vibrant setting.

Qualifications

• Entry-level position requiring excellent customer service skills.
• Knowledge of cocktail menu and drink preparation is essential.

Responsibilities

• Greet customers and provide attentive service.
• Take and deliver food and drink orders accurately.
• Adhere to alcohol service laws and ensure customer safety.

Skills

Customer Service

Order Taking

Menu Knowledge

Drink Preparation

Upselling

Cash Handling

Safety and Compliance

Job description

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Position Title: Pool/Skybar Server @ Hilton Virginia Beach Oceanfront

Shamin Hotels is an award-winning hospitality organization with over 9000 rooms in 76 hotels. We are recognized as the largest owner and operator throughout Virginia as well as one of the top ten hotel hospitality groups in the country.

Full Job Description

Position Overview: As a Server at Hilton’s Pool and Skybar, you will be responsible for providing exceptional service to customers in our establishment's bar or pool lounge area. You will take and deliver food and drink orders, provide recommendations, and ensure that guests have a memorable and enjoyable experience in our restaurant.

Job Functions:

• Customer Service: Greet customers warmly, engage with them in a friendly and professional manner, and provide attentive service throughout their visit.
• Order Taking: Take drink orders from customers, including both alcoholic and non-alcoholic beverages, ensuring accuracy and attention to detail.
• Menu Knowledge: Have a thorough understanding of the cocktail menu, wine list, and other beverage offerings, and be able to make recommendations based on customer preferences and tastes.
• Drink Preparation: Work closely with bartenders to prepare and serve drinks to customers efficiently and accurately, following established recipes and presentation standards.
• Upselling: Utilize suggestive selling techniques to promote additional drink options, upgrades, or specials to enhance the guest experience and increase sales.
• Table Maintenance: Monitor and maintain cleanliness and organization of tables and seating areas in the bar or lounge, including clearing empty glasses and plates, wiping down surfaces, and ensuring a tidy environment.
• Cash Handling: Process payments for drink orders, including handling cash, credit card transactions, and processing payments accurately and efficiently.
• Safety and Compliance: Adhere to alcohol service laws and regulations, including checking identification to verify legal drinking age and refusing service to intoxicated individuals when necessary.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Management and Manufacturing
• Hospitality